Administrative Management, Administrative Skills, Billing, Budget Management, Community Development, Conflict Resolution, Crisis Management, Customer Support/Service, Emergency Management, Emergency Response, Leadership, Multiplatform/Cross-Platform, Operations Management, Organizational Skills, People Management, Project/Program Management, Property Management, Purchasing/Procurement, Reconciliation, Record Keeping, Staff Training, Student Conduct, Telephone Skills
Special Instructions to Applicants
Applicants must be currently authorized to work in the United States on a full-time basis without the need for visa sponsorship. The University will not sponsor applicants for work visas (e.g., H-1B).
Job Summary
The Residence Life Coordinator (RLC) position is a full-time, live-in, professional staff member. This position provides leadership and administrative management for the assigned residence hall(s) housing between 240-500 residential students. The RLC is responsible for various duties within the assigned residence hall(s) to include student staff supervision, training, community development, crisis management, student conduct, summer operations, and other departmental/university duties as assigned.
Primary Duties and Responsibilities
- Oversee the day-to-day operation of a residence hall(s) including staff training and supervision, programming, counseling, discipline, facilities and administrative tasks. Manage building operational functions, such as facility walk-throughs, damage assessment, reporting and billing, maintenance requests, hall openings and closings. Work closely with maintenance and custodial staff members.
- Supervise, train, evaluate and select one Senior Resident Assistant and Resident Assistant staff that can range from 8-16 in number. Indirectly supervise residence hall Desk Assistant staff members.
- Direct residence hall programming efforts to offer residential students a diverse range of topics, both social and educational. Oversee a programming budget to include serving as a purchasing card (p-card) holder. Make purchases for the residence hall(s) and other approved departmental purchases within the stated guidelines of the p-card purchasing program. Manage monthly reconciliation of p-card purchases. Manage administrative tasks including budget management, occupancy oversight, use of multiple software platforms (SOAR, Mercury, Maxient and others).
- Serve as a student conduct hearing officer, including facilitate student conduct meetings, decide responsibility, issue and follow up on sanctions, and maintain records with Maxient. Assist in the resolution of conflicts arising from housing issues brought forth by students, parents, or by referral from the community. Utilize customer service skills via phone, email, and individual contact. Provide emergency response management and support by serving in the on campus RLC duty rotation.
- Facilitate student connections and referrals to University departments for personal and academic support. Serve on department, institution wide committees and complete assigned projects.
- Performs other duties as assigned.
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The University of Southern Mississippi