Residence Hall Director

Position Information

NBAPOSN Title Residence Hall Supv Working Title Residence Hall Director Brief Position Overview

The Residence Hall Director is a full-time, 12-month, live-in professional staff member who serves as a key member of the Housing & Residence Life leadership team. Reporting to the Assistant Director of Housing and Event Support, the Residence Hall Director is responsible for fostering a safe, inclusive, and engaging residential community that supports student success, retention, and personal development.

The Residence Hall Director provides leadership for the daily operation and management of an assigned residence hall. Housing and residence life servs approximately 400 residents who choose to live on campus each semester. Responsibilities include community development, student engagement, crisis response, behavioral intervention, program implementation, policy enforcement, and collaboration with campus partners to enhance the residential experience.

The Residence Hall Director directly supervises approximately 20 student staff members, including Resident Assistants, Desk Assistants, and Summer Operations staff, providing training, mentoring, performance management, and ongoing professional development. As a member of the Housing & Residence Life leadership team, the Residence Hall Director participates in an on-call rotation, responds to student emergencies and critical incidents, and contributes to departmental initiatives that advance the mission and goals of Housing & Residence Life and Montana State University Billings.

Position Number Department Housing & Residential Life Division Student Affairs Appointment Type Professional Contract Term Semester If other, specify From date If other, specify End date FLSA Exempt Union Affiliation Exempt from Collective Bargaining FTE 1.0 Benefits Eligible Yes Compensation Bi-Weekly Salary $43,290.83 annually, commensurate with experience, education and qualifications Contract Type LOA If other, please specify Recruitment Type Open

Position Details

General Statement

Montana State University Billings is a preferred employer in the region-WE WANT YOU!

The following are reasons why you should join our team:

• Work-life balance

• Holidays-10 paid holidays per year and 1 Floating Holiday

• Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)

• Sick Leave - Earned at an accrual rate of .0416125 for each hour in pay status.

• Employee and Dependent Tuition Waiver

• Opportunities to engage in professional development opportunities

• Committed to employee wellness and access to a robust Employee Assistance Program

• Medical Benefits that are robust and affordable

• Visit MUS Benefits to learn more about our benefit package including:

• Medical, Vision, and Dental

• Life Insurance and Long Term Disability are incorporated into our benefits.

• Learn more about our retirement benefits at MUS Retirement.

• Opportunities for career growth and a variety of career paths

• Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.

• Beautiful campus environment that features our MSUB Mile walking path

Duties and Responsibilities

The successful candidate will demonstrate a commitment to student success and exhibit the following professional qualities:

• Student-Centered Leadership: Demonstrates a passion for fostering student learning, belonging, leadership development, and personal growth.
• Integrity and Accountability: Exercises professionalism, ethical decision-making, sound judgment, and maintains confidentiality while modeling institutional values.
• Inclusive Excellence: Creates welcoming communities where all students feel respected, valued, and supported.
• Leadership and Team Development: Effectively mentors, coaches, motivates, and develops student staff while promoting accountability and collaboration.
• Communication: Communicates clearly and professionally with students, families, faculty, staff, and campus partners in both written and verbal formats.
• Problem Solving and Decision Making: Responds calmly and effectively to emergencies, conflict, and complex situations while making timely, informed decisions.
• Relationship Building: Establishes positive partnerships across the university and within the greater Billings community to enhance the residential experience.
• Adaptability: Demonstrates flexibility, resilience, and initiative while managing changing priorities and a dynamic residential environment.
• Commitment to Continuous Improvement: Seeks opportunities for professional growth, embraces innovation, and contributes to the ongoing advancement of Housing & Residence Life.

Required Qualifications - Experience, Education, Knowledge & Skills

• Bachelor's degree from an accredited college or university.
• Minimum of two (2) years of professional or graduate-level experience in Housing & Residence Life, Student Affairs, or a closely related field.
• Demonstrated experience supervising, mentoring, and developing student employees or paraprofessional staff.
• Experience in student engagement, community development, educational programming, and student leadership development.
• Demonstrated ability to effectively manage conflict, respond to crisis situations, and exercise sound judgment in complex and time-sensitive situations.
• Excellent interpersonal, written, verbal, and public presentation skills.
• Strong organizational, time management, and problem-solving abilities with the capacity to manage multiple priorities.
• Ability to work evenings, weekends, holidays, and participate in an on-call rotation.
• Ability to establish and maintain collaborative working relationships with students, colleagues, campus partners, and community members.
• Must be able to live in a university-provided apartment within the assigned residence hall as a condition of employment.

Preferred Qualifications - Experience, Education, Knowledge & Skills

• Master's degree in Higher Education, Student Affairs, Counseling, Education, Leadership, or a closely related field.
• Experience serving as a student conduct hearing officer or adjudicating student conduct cases.
• Experience advising student organizations or leadership groups.
• Knowledge of student development theory, identity development, and best practices in residence life.
• Experience developing Living Learning Communities, themed housing, or residential curriculum initiatives.
• Experience coordinating summer housing, conferences, camps, or conference services.
• Familiarity with student conduct software, housing management systems, and assessment practices.

The Successful Candidate Will Special Requirements Physical Demands This position has supervisory duties? Yes

Posting Detail Information

Announcement Number STAFF - VA - 2600063P Number of Vacancies 1 Desired Start Date 08/10/2026 Position End Date (if temporary) Open Date 06/29/2026 Close Date 07/10/2026 Open until filled Yes Special Instructions Summary

The successful candidate will demonstrate a commitment to student success and exhibit the following professional qualities:

• Student-Centered Leadership: Demonstrates a passion for fostering student learning, belonging, leadership development, and personal growth.
• Integrity and Accountability: Exercises professionalism, ethical decision-making, sound judgment, and maintains confidentiality while modeling institutional values.
• Inclusive Excellence: Creates welcoming communities where all students feel respected, valued, and supported.
• Leadership and Team Development: Effectively mentors, coaches, motivates, and develops student staff while promoting accountability and collaboration.
• Communication: Communicates clearly and professionally with students, families, faculty, staff, and campus partners in both written and verbal formats.
• Problem Solving and Decision Making: Responds calmly and effectively to emergencies, conflict, and complex situations while making timely, informed decisions.
• Relationship Building: Establishes positive partnerships across the university and within the greater Billings community to enhance the residential experience.
• Adaptability: Demonstrates flexibility, resilience, and initiative while managing changing priorities and a dynamic residential environment.
• Commitment to Continuous Improvement: Seeks opportunities for professional growth, embraces innovation, and contributes to the ongoing advancement of Housing & Residence Life.

This position requires the ability to exercise independent judgment and respond effectively to emergencies, student concerns, and critical incidents. The Residence Hall Director serves as a highly visible representative of Housing & Residence Life and is expected to maintain a consistent presence within the residential community while fostering a safe, inclusive, and engaging living environment.

Working hours regularly include evenings and weekends and vary based on the needs of the residential community. The position includes a university-provided apartment within the assigned residence hall and a university meal (U-Card) allocation during the academic year.

Professional development is encouraged through participation in regional and national conferences, committee involvement, professional associations, and community engagement opportunities, subject to departmental funding and operational needs.

PHYSICAL DEMANDS:

No physical limitations that restrict performance during emergency situations or limit mobility throughout the residence halls.

REASONABLE ACCOMODATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Quick Link for Internal Postings https://employment.msubillings.edu/postings/7748 Diversity Statement