Position Details
Classification Information
Position Classification Title Student Housing Professional, Resident Hall Mgr (R&B Included) FLSA Exempt Position Class 82402
Position Overview
Join the Ramily!
Join the Ramily!
Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.
Situated in Winston-Salem, North Carolina-known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.
With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.
Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:
UNC System Employee Benefits Central
UNC System Retirement Benefits
WSSU Holiday Schedule
WSSU Discounts and Perks
Position Summary
Join the Ramily!
Winston-Salem State University's Department of Housing and Residence Life has 3 (three) openings for Residence Education Coordinators. This job posting will remain live until all three vacancies are filled.
We are seeking dedicated and student-centered professionals to join our dynamic team in supporting a diverse and vibrant residential experience.
As a key member of our Housing and Residence Life team, the Residence Education Coordinators (RECs) are responsible for cultivating a positive living-learning environment that promotes student success, community engagement, and personal development. This full-time, live-in position plays a critical role in building communities, supporting residential students, and implementing departmental initiatives aligned with the university's mission and strategic goals.
Primary Responsibilities
Recruit, train, supervise, and evaluate a team of Resident Assistants (RAs), fostering their growth as student leaders and peer educators. Facilitate ongoing development opportunities that emphasize professional competencies, crisis response, and community engagement. Ensure staff accountability through regular one-on-one meetings, performance assessments, and developmental feedback.
Intentionally build residential environments that affirm the identities, experiences, and values of all students. Apply student development theory and best practices to create communities that are welcoming and conducive to personal growth, academic achievement, and holistic well-being.
Serve as a conduct hearing officer for low-level student conduct cases, ensuring due process and educational outcomes in alignment with the Code of Student Conduct. Promote community responsibility by addressing behavior in a restorative and developmental manner, while reinforcing university values and expectations.
Serve in a 24/7 on-call rotation to respond to incidents involving student safety, mental health concerns, facility emergencies, and other critical situations. Partner with campus stakeholders (e.g., Counseling Services, Campus Police, Student Health) to ensure comprehensive and compassionate response to student crises.
Develop and execute intentional programming and community-building initiatives aligned with the department's residential curriculum and institutional mission. Collaborate with faculty, student leaders, and campus partners to promote student learning, cultural awareness, leadership development, and civic engagement.
Build meaningful relationships with residential students through visibility, mentorship, and one-on-one interactions. Offer individualized support, referrals, and guidance to help students navigate personal, academic, and social challenges. Act as a key resource in promoting student retention and success.
Oversee the daily management of an assigned residential area, ensuring operational excellence in areas such as occupancy management, key control, health and safety inspections, and facilities maintenance. Maintain accurate records, submit reports, and ensure compliance with university and departmental procedures.
Actively engage with colleagues across Housing and Residence Life, as well as university partners, to advance initiatives related to student success, retention, and belonging. Participate in department-wide planning, assessment, training, and professional development efforts to support continuous improvement and strategic alignment with WSSU's mission.
Position Information
Position Number 561544 Working Position Title Residence Education Coordinator Building and Room No.
Cleon F. Thompson, Jr. Student Services Center
Suite 301
Appointment Type Permanent Full-Time If Time Limited. No Appointment Length.
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies All - Emergency and Pandemic on site Normal Work Schedule
8:00 am - 5:00 pm; Monday - Friday
Department Required Skills
Preferred Years Experience, Skills, Training, Education
Knowledge, Skills, and Abilities
Required License or Certification
Valid US Driver's License Yes Commercial Driver's License Required No Physical Required No List any other medical/drug tests required
Posting Details
Posting Details
Internal Posting Only No Time Limited Position No Appointment Length Salary Salary Commensurate with education and experience Open Date 10/31/2025 Close Date Open Until Filled Yes Special Instructions Summary
Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
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Supplemental Questions
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