Reservationist

GOLDEN ISLES CRUISE LINES INC

BRUNSWICK, GA

JOB DETAILS
SKILLS
Background Investigation, Communication Skills, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, High School Diploma, Marketing, Microsoft Excel, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Pricing, Sales, Special Offers, Team Player, Writing Skills
LOCATION
BRUNSWICK, GA
POSTED
30+ days ago
About the Role:
Join GOLDEN ISLES CRUISE LINES INC as a Reservationist and become a vital part of our team in beautiful Brunswick, GA! You will play a key role in ensuring our guests have an unforgettable cruising experience by managing reservations and providing exceptional customer service.

***IF INTERESTED PLEASE COME BY THE OFFICE MONDAY THROUGH THURSDAY 9AM UNTIL 3PM***
                   101 EMERALD PRINCESS DRIVE
                    BRUNSWICK GA
                    912-265-7571



Responsibilities:
  • Manage incoming reservation requests via phone, email, and online platforms.
  • Provide detailed information about cruise packages, itineraries, and pricing.
  • Assist customers with booking modifications and cancellations.
  • Ensure accurate data entry into the reservation system.
  • Collaborate with the sales and marketing team to promote special offers.
Requirements:
  • High school diploma or equivalent; additional education in hospitality is a plus.
  • Strong communication skills, both verbal and written.
  • Proficient in Microsoft Word and Excel software preferred.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Detail-oriented with excellent organizational skills.
  • Positive attitude and a passion for providing outstanding customer service.
  • Flexible schedule, including availability on weekends and holidays.
  • Background check required
  • Drug screen
  • Ability to obtain a TWIC card
About Us:
GOLDEN ISLES CRUISE LINES INC has been a leader in the cruise industry for over a decade, offering unforgettable experiences along the stunning Georgia coastline. Our customers love us for our commitment to quality service and memorable adventures, while our employees appreciate a supportive and engaging work environment that fosters growth and teamwork.

About the Company

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GOLDEN ISLES CRUISE LINES INC