Background Investigation, Communication Skills, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, High School Diploma, Marketing, Microsoft Excel, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Pricing, Sales, Special Offers, Team Player, Writing Skills
Join GOLDEN ISLES CRUISE LINES INC as a Reservationist and become a vital part of our team in beautiful Brunswick, GA! You will play a key role in ensuring our guests have an unforgettable cruising experience by managing reservations and providing exceptional customer service.
***IF INTERESTED PLEASE COME BY THE OFFICE MONDAY THROUGH THURSDAY 9AM UNTIL 3PM***
101 EMERALD PRINCESS DRIVE
BRUNSWICK GA
912-265-7571
Responsibilities:
- Manage incoming reservation requests via phone, email, and online platforms.
- Provide detailed information about cruise packages, itineraries, and pricing.
- Assist customers with booking modifications and cancellations.
- Ensure accurate data entry into the reservation system.
- Collaborate with the sales and marketing team to promote special offers.
Requirements:
- High school diploma or equivalent; additional education in hospitality is a plus.
- Strong communication skills, both verbal and written.
- Proficient in Microsoft Word and Excel software preferred.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Detail-oriented with excellent organizational skills.
- Positive attitude and a passion for providing outstanding customer service.
- Flexible schedule, including availability on weekends and holidays.
- Background check required
- Drug screen
- Ability to obtain a TWIC card
About Us:
GOLDEN ISLES CRUISE LINES INC has been a leader in the cruise industry for over a decade, offering unforgettable experiences along the stunning Georgia coastline. Our customers love us for our commitment to quality service and memorable adventures, while our employees appreciate a supportive and engaging work environment that fosters growth and teamwork.
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GOLDEN ISLES CRUISE LINES INC