Research Coordinator II

Bachelor's degree in an appropriate area and two years of relevant experience; or an equivalent combination of education and experience.

Working closely with the Quality Improvement and Implementation Science Director and Team Lead, the Research Coordinator II will apply implementation science and quality improvement methods to evaluate health plan performance and support production of external quality review reports. The role involves reviewing health plan materials, conducting qualitative assessments, analyzing quality improvement initiatives, assisting with the development of tables and figures for reports, and ensuring adherence to reporting requirements. The Research Coordinator II contributes actively to a collaborative team environment and supports continuous quality improvement efforts within the project.

Evaluate and assess the quality of health plan performance improvement efforts. Review health plans’ quality initiatives, documentation, and narratives to determine and score validity, effectiveness, and compliance with quality standards and established benchmarks. Conduct qualitative analysis of written materials and supporting evidence.

Collaborate with team members to understand reporting needs and support the development of clear, well-structured reports. Apply advanced skills in Microsoft Excel to organize, analyze, and present data, and use Microsoft Word to design, format, and refine narrative content. Create tables, charts, and other visuals to effectively communicate findings. Review, edit, and format report materials for accuracy and consistency, while contributing to continuous improvement of reporting processes. Collaborate on quality improvement initiatives to develop and implement strategies that enhance the accuracy and effectiveness of evaluation processes.

Conduct targeted literature reviews to support evaluation activities. Use online databases, library resources, and policy documents to locate scientific, policy, and regulatory information relevant to the project. Summarize and synthesize findings to support evaluation and reporting.

Maintain ongoing knowledge of topics pertinent to assigned responsibilities, including, but not limited to, Medicaid managed care, health quality measures, quality improvement, and implementation science.

Other duties as assigned.

Working closely with the Quality Improvement and Implementation Science Director and Team Lead, the Research Coordinator II will apply implementation science and quality improvement methods to evaluate health plan performance and support production of external quality review reports. The role involves reviewing health plan materials, conducting qualitative assessments, analyzing quality improvement initiatives, assisting with the development of tables and figures for reports, and ensuring adherence to reporting requirements. The Research Coordinator II contributes actively to a collaborative team environment and supports continuous quality improvement efforts within the project.

A Master of Public Health or related field. Experience conducting literature reviews and synthesizing research findings. Proficiency with Microsoft Word, Excel, and general computer applications. Strong written and verbal communication skills and the ability to work both independently and collaboratively. Ability to manage multiple tasks, meet deadlines, and maintain attention to detail in a fast-paced, data-driven environment.