Representative, Patient Access I -- Waterloo- Part-time - Nights

Trinity Health

Waterloo, IA

JOB DETAILS
SKILLS
Advance Beneficiary Notice (ABN), Communication Skills, Database Management Software/Systems (DBMS), Demographics, Dental Insurance, Documentation, Driver's License, Emergency Care, English Language, HIPAA (Health Insurance Portability and Accountability Act), Health Insurance, Healthcare, Hospital, Infection Control, Information Technology & Information Systems, Insurance, Internal Medicine, Mainframe Computer, Medical Office, Medical Terminology, Pediatrics, Primary Care, Regulations, Retirement Planning, Team Player, Telephone Skills
LOCATION
Waterloo, IA
POSTED
17 days ago

Employment Type:

Part time

Shift:

Night Shift

Description:

Position Purpose:

Gathers patient demographic and financial information and enters into computer system. Assigns patient rooms, prepares appropriate documentation and transports/escorts patient to assigned area.

What you will Do:

  • Gathers patient demographic and financial information. Obtains appropriate signatures.

  • Answers telephone, bed assignments made, stat cleans ordered and appropriate communication to house supervisor.

  • Informs patient of hospital regulations, secures armband and obtains signatures on appropriate documents.

  • Makes determinations regarding need for hospital issued Advance Beneficiary Notice (ABN waiver).

  • Assures patient escorted/transported to assigned area. Meet and greet patients as registration process begins.

  • Scans all needed information (physician orders, drivers licenses, insurance cards, consents, etc.).

  • Pre-register all scheduled tests.

  • Adheres to all safety, infection control and colleague health policies and procedures. Follows HIPAA, and EMTALA regulations per hospital policy.

Hours/Schedule:

  • . FTE; 24 hours per pay period

  • night shift

Patient access located at our Women's and Outpatient area with Surgery, Outpatient Clinic, Wound Clinic and Breast Clinic patient's check-in

Minimum Qualifications:

  • Requires the ability to read, write and understand the English language, and communicate effectively with patients, visitors, staff and physicians while performing their job duties.

  • Completion of Medical Secretary program or other general office training preferred.

  • One- year medical office experience (scheduling, insurance, or registration) preferred. Hospital experience and or medical terminology preferred.

  • Strong computer skills, Windows experience. Database software, mainframe information systems.

  • Ability to convey positive image and communicate tactfully and professionally with staff, patients and the public.

  • Ability to work with diverse groups of people and to work under pressure.

Position Highlights and Benefits

We care about your well-being, both physical and mental, which is why our benefit package includes:

  • Wellness programs

  • Personalized health insurance plans including dental and vision.

  • Paid time off

  • Long- and short-term leave

  • Retirement planning

  • Life insurance coverage

Ministry/Facility Information:

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

  • MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center

  • MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation

  • MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.

MercyOne Medical Group - Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

About the Company

T

Trinity Health

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. It is a family of 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, the Trinity Health system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations and many other health and well-being services. In fiscal year 2023, the Livonia, Michigan-based health system invested $1.5 billion in its communities in the form of charity care and other community benefit programs.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
WEBSITE
https://jobs.trinity-health.org/search-results