Billing, Business Development, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, Data Analysis, Detail Oriented, Discrepancy Report, Financial Reporting, Logistics, Mathematics, Metrics, Needs Assessment, Problem Solving Skills, Quality Control, Quality Management, Recycling, Reporting Skills, Sales, Salesforce.com, Sustainability, Trend Analysis, Waste/Garbage/Recycle Collection
Local company is seeking a Reporting & Data Specialist that will be in office-
Responsibility
Create and send accurate recycling and invoice reports to customers on a monthly basis, with quality review and management approval prior to distribution.
Key Duties & Responsibilities
- Understand the reporting needs and goals of each customer
- Prepare waste and recycling reports based on operational data from Salesforce
- Prepare invoicing reports based on accounting data
- Prepare specialty/customized reports for specific customers (e.g., sustainability metrics, material breakdowns, landfill diversion rates)
- Send finalized reports to customers monthly following management approval
- Flag data inconsistencies or unusual patterns and investigate discrepancies before reports go out
- Collaborate with the quality control and sales teams to ensure report accuracy
- Grow into analyzing trends over time and providing insights that improve customer service and business development
What We’re Looking For
Must-Have Skills & Traits
- Strong math aptitude — able to follow and apply unit conversions (lbs to tons, etc.) and catch when numbers don’t make sense
- Excellent Excel skills — comfortable working within existing templates and understanding formulas
- Detail-oriented — accuracy matters; our reports go directly to customers and must align with invoicing
- Naturally curious — will question a data pattern that looks off rather than just passing it through
- Resourceful and self-sufficient — will exhaust available resources before escalating; brings a proposed solution, not just a problem
- Strong problem-solving mindset — if something doesn’t look right, they dig in and figure out why
Nice to Have (Not Required)
- Background in logistics, trucking, or waste/recycling industry (helpful for picking up terminology faster)
- Experience as a data analyst or in a reporting-focused role
- Familiarity with Salesforce or similar CRM/operational systems
Education & Experience
A degree is preferred, but candidates without one who demonstrate strong analytical ability and relevant experience will be considered.