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Repair Technician I

Brightstar Lottery

San Antonio, TX

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Collective Bargaining, Compensation Management, Computer Skills, Computer Software, Computer Systems, Data Entry, Detail Oriented, Diversity, Driver's License, Electrical Components, Electromechanics, Electronics, Equipment Maintenance/Repair, Federal Laws and Regulations, Forklift, IP (Internet Protocol), Identify Issues, Inventory Levels, Inventory Management, Inventory Reports, Lift/Move 50 Pounds, Logistics, Maintenance Services, Manual Dexterity, Manufacturing, Medical Conditions, Medical Genetics, Multitasking, On Site Support, Operational Support, Organizational Skills, Peripheral Hardware, Problem Solving Skills, Quality Metrics, Retail Operations, Root Cause Analysis, Sales, State Laws and Regulations, Team Player, Technical Delivery, Testing, Warehousing, Willing to Travel
LOCATION
San Antonio, TX
POSTED
15 days ago
Repair Technician I


Location:

San Antonio, TX, US, 78233


Requisition ID: 19357


Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com .Global Leader in Lottery Solutions | Brightstar LotteryDiscover Brightstar Lottery, the global leader in lottery innovation. Safe, secure, and engaging solutions that benefit communities and meet player needs.


Position Summary


We are seeking a motivated and detail-oriented Repair Technician I to join our Manufacturing/Repair Logistics team in San Antonio, TX . In this role, you will be responsible for troubleshooting, repairing, and maintaining lottery terminals and associated equipment to ensure optimal performance. This position offers the opportunity to work with advanced technology in a fast-paced, team-oriented environment.


Responsibilities


+ Troubleshoot and repair terminals and peripherals down to the component and board level

+ Test Point-of-Sale (POS) and communications equipment to determine root cause of failure

+ Clean, inspect, and maintain equipment to ensure reliability and quality standards

+ Support Field Service Technicians by managing inventory, tools, and parts distribution

+ Maintain accurate repair logs and inventory records through data entry systems

+ Assist in maintaining appropriate inventory levels of spare parts, sub-assemblies, and terminals

+ Perform quality checks on returned parts from vendors and repair centers

+ Maintain a clean, organized, and safe warehouse environment

+ Collaborate with internal departments and support field operations as needed

+ Perform general administrative and data entry duties

+ Operate warehouse equipment, including forklifts

+ Occasionally operate a box truck to support installation activities and equipment movement

+ Coordinate transfer of equipment between facilities


_Minimal travel required, with occasional field support based on site needs._


Qualifications


Education


+ High school diploma or GED required


Experience


+ 1+ year of related experience required

+ Experience working with electronics and electromechanical devices required

+ Experience with communications and IP-based technology preferred

+ Proficiency with computer systems and software applications


Skills & Abilities


+ Ability to work independently and manage multiple priorities

+ Strong troubleshooting and critical thinking skills

+ High attention to detail and adherence to processes

+ Strong judgment and problem-solving capability

+ Valid driver’s license with a good driving record

+ Ability to accurately distinguish colors for troubleshooting purposes


Physical Requirements


+ Ability to lift and carry equipment up to 50 pounds over extended distances

+ Ability to climb ladders and work with tools and electrical components

+ Manual dexterity for handling small parts and equipment


Total Rewards & Benefits


+ Medical, dental, and vision coverage starting Day 1

+ 3 weeks of paid vacation (prorated first year)

+ 401(k) with company match and immediate vesting

+ Company-paid parental leave, life insurance, and disability coverage

+ Tuition reimbursement and gym membership reimbursement

+ Identity theft protection


Success Profile


• Leading Complexity

• Leading People

• Leading the Business

• Leading Self


At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range for this role is $21/hr. The actual pay offered may be higher or lower. The Company complies with all local pay requirements and collective bargaining agreements, where applicable.


Base pay is one part of our Total Rewards program. Non-exempt roles are eligible for irregular discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.


Immigration sponsorship is not available for this role.


All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.

About the Company

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Brightstar Lottery