This role troubleshoots and repairs handheld computers, scanners and printers.
Reporting Relationships
Reports to: Service Manager
Non-supervisory position
Primary Job Responsibilities
Perform electronic testing and troubleshooting to meet quality standards.
Diagnosing problems, to the component level.
Reflow and/or remove and replace defective components.
Repair faulty circuit boards and mechanical operations.
Perform a wide variety of electronic or electro-mechanical assembly operations.
Clean and prepare units for shipment.
Other duties as assigned.
Job Competencies, Skills & Experience
Dependable and honest
Computer skills - Accurate documentation/data entry skills
Analytical and critical thinking skills
Organization
Excellent written and verbal communication skills
Quality management – attention to detail
Ability to work in a fast-paced environment and meet deadlines
Follow safety information, operating instructions, and procedure manuals
Use basic and specialized tools
Maintain a clean and safe work environment
Preferred
Soldering experience
Adding solder paste to individual connector pins to repair blind leads of surface mount connectors
Environment and Normal Working Conditions
Warehouse environment. Core business hours are generally 8:00 am – 5:00 pm. However, this position will/may require work to be performed outside of normal business hours based on Company operations.
Physical Requirements
Primary functions require sufficient physical ability and mobility to work in an office setting including verbally communicating, seeing and hearing to exchange information and fine coordination including use of a computer keyboard. Daily physical functions may include standing, sitting and walking for prolonged periods of time and occasionally stooping, bending, kneeling, crouching, reaching, and twisting. The employee may engage in lifting, carrying, pushing, and pulling light to moderate amounts of weight up to 25 pounds. The position also requires the operation of office equipment requiring repetitive hand movement.
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.