TitleRepair Services Technician About the Organization Chroma Systems Solutions Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies AC loads and DC Electronic Loads Digital Power Meters and Automated Testing Systems for applications in LED Lighting Led Drivers Aerospace Defense Military Automotive Medical Battery Solar Marine and Regulatory Testing. Description JOB TITLE Repair Services TechnicianDEPARTMENT Chroma Service SupportREPORTS TO Repair Services ManagerEMPLOYEE TYPE Full-TimeLOCATION 25612 Commercentre Dr Lake Forest CA 92630SALARY is commensurate with relevant experienceChroma Systems Solutions Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies AC loads and DC Electronic Loads Digital Power Meters and Automated Testing Systems for applications in LED Lighting Led Drivers Aerospace Defense Military Automotive Medical Battery Solar Marine and Regulatory Testing.This position will interface with the Service Repair Manager to determine if the issue is within design specification is a design flaw or is being used for the proper application to validate under warranty or out of warranty status of repairs and conduct the repair calibration cleanup and final testing of these units. The candidate must be able to absorb and understanding applications such as LEDs electric cars fuel cells power supplies battery regen systems etc. Working knowledge of Power Instrument Calibration methods and requirements is a must. Working knowledge of inventory management and control is required to perform daily repair tasks.ESSENTIAL DUTIES & RESPONSIBILITIESEnsure RMA repairs and calibrations are completed per 8-10 day repair goals.Ability to analyze and diagnose technical issues per designs and specifications of equipment serviced.Assist Service Repair Manager in material control and planning functions to support Repair Process.Maintain and improve on department Key Performance Repair Indicators KPIs.Handle escalated customer issues replicating customer setup to ascertain problemRead schematics apply electricalelectronic principles and troubleshoot instruments to board or component level where applicable to support team of Service Technicians.Understand and apply AC theory to customer issues involving Chroma AC power test instruments duplicating customer setups to assess issueAbility to run Calibrations functions on a variety of Chroma instruments and equipment.Maintain a clean organized and professional work environment with Safety as the key focus.Diligent in solving and following up on customer issuesEffective time management in an effort to meet or beat resolution timeWork within prescribed electrical safety rules established by OSHA and Quality guidelinesQUALIFICATIONS3-4 years or more experience in AC power electronics ORAA or Bachelors degree with 1-2 years of experience in AC power electronics.Ability to work in fast moving Repair Lab with lab team.Working knowledge of electrical instrument calibration for power medical and battery systems.Capacity to work under tight or shifting deadlines and adhere to proceduresProfessional level verbal and written communication skills. Detail Oriented.Proficient in MS Office and basic computer skills.SUPERVISORY RESPONSIBLITIESThis is a non-supervisory position.PHYSICAL DEMANDSGeneral office skills and dexterity are required. Must be able to lift 30 pounds.COMPANY BENEFITSBonus programs based on individual and company performanceVacation sick bereavement timeMedical dental and vision plans for employees and dependentsLife insurance AD&D long term disability and employee wellness programs401k retirement accounts with immediate vesting of company contributionsProfit sharing programsWORKING CONDITIONSChroma Systems Solutions is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin political affiliation marriage or veteran status and will not be discriminated against on the basis of disability. EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. Pay Range 25.00 - 28.00 Tags RMAs repairs calibrations high voltage power instruments Location Commercentre This position is currently accepting applications. Apply Now