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Job Description
Summary
The Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Companys current lease and commercial rental accounts as well as potential commercial rental customers. This requires the Rental Representative to work cross functionally across Sales Marketing Operations and Asset Management while utilizing excellent customer communication skills.
Essential Functions
Sales & Marketing Handle sales and sales process for inbound calls as well as outbound solicitation Responsible for executing the business units marketing plan Maintain current accurate data within the companys marketing database Maximize rate opportunities within the market place Responsible for generating rental lease and used vehicle sales leads Maintain and expand relationships with existing customer base Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand Meet overall Ryder market share by successfully executing the sales and marketing initiatives
Operations & Asset Management Responsible for the overall profitably operations and asset management of a rental location Accountable for coordinating with Maintenance Asset Management Sales and Marketing to ensure customer satisfaction Maintain compliance with company local state federal and other regulatory agencies Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
Customer Drive profitable revenue growth by maintaining and growing customer relationships Responsible for overall satisfaction for all internal and external customers Reconcile all customer concerns issues and disputes in order to maintain the ongoing relationship
Communication Builds constructive and effective relationships with both internal and external customers Maintain composure when addressing stressful situations Clearly articulates Ryders product and service offerings
Additional Responsibilities
On a voluntary basis as well as based on scheduling the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
Performs other duties as assigned.
Skills and Abilities
Strong verbal and written communication skills
Ability to get both verbal and written communication across that has the desired effect
Goal oriented drive for results assertive and deal well with ambiguity
Possesses a high degree of initiative
Must have high level of energy and be a self-motivated and self-directed person
Ability to manage multiple assignments and tasks set priorities and adapt to changing conditions and work assignments
Ability to focus on multiple projects and activities simultaneously
Flexibility to operate and self-driven to excel in a fast-paced environment
Ability to create and maintain professional relationships within all levels of the organization peers work groups customers supervisors
Demonstrates customer service skills
Qualifications
H.S. diplomaGED required
One 1 year or more sales experience required
DOT Regulated No
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Job Category Sales Support
Compensation Information
The compensation offered to a candidate may be influenced by a variety of factors including the candidates relevant experience education including relevant degrees or certifications work location market dataranges internal equity internal salary ranges etc. The position may also be eligible to receive an annual bonus commission andor long-term incentive plan based on the level andor type. Compensation ranges for the position are below
Pay Type
Hourly
Minimum Pay Range
17.00
Maximum Pay Range
19.00
Benefits Information
For all Full-time positions only Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401k retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.
Important Note
Some positions require additional screening that may include employment and education verification motor vehicle records check and a road test andor badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants
Ryder will only communicate with an applicant directly from a ryder.com email address and will never conduct an interview online through a chat type forum messaging app such as WhatsApp or Telegram or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.comcareers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder at careersryder.com or 800-793-3754.
Current Employees
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