The Large Rental Companies - Operations Manager is a key role within the Fleet-Rental Organization. This role is the primary liaison between Fleet-Rental and the Brands. It requires a solid understanding of Rental customer unique needs and processes, and the ability to work directly with key internal stakeholders. The Rental Operations Manager will coordinate with the Brands, Remarketing, Finance and Revenue Management to ensure the Rental Organization increases profitability and value to our customers.
Key Responsibilities:
Build pricing & residual value models; maintain competitor price matrix.
Forecast demand/utilization, support production planning.
Create weekly Business Development + Director dashboards (pipeline, margin, price realization).
Own deal economics reviews (unit economics, lifetime value, payback, residual risk).
Standardize quoting packs and approval workflows (margin gates, non-standard terms).
Basic Qualifications:
Bachelor's degree
Minimum of 3+ years of Sales Operations, Fleet and/or Brand experience
Strong communication skills, both written and verbal
Advanced skillset in Microsoft Excel (i.e. pivot tables, macro's, etc.)
Must be detail oriented with strong analytical and problem-solving capabilities
Strong understanding of Priced Code Guides & Residual Values
Excels in building positive working relationships
Preferred Qualifications:
Bachelor's degree in business or a related field of study
Experience within the automotive industry in an Operations role
Strong communication and analytical skills