In this role, you'll use established tools, processes, and comprehensive training to coordinate travel reservations, organize itineraries, monitor booking progress, and maintain accurate records. You'll work independently while ensuring every client receives a seamless and well organized travel experience.
Coordinate travel reservations for flights, hotels, cruises, resorts, vacation packages, and transportation
Organize and manage travel itineraries, confirmations, and booking details
Communicate with clients to gather travel preferences and confirm reservation information
Research destinations, accommodations, and travel options that meet client needs
Monitor reservation updates, schedule changes, and outstanding travel items
Maintain organized digital records and client documentation
Review travel plans to ensure all details are accurate and complete before departure
Provide exceptional customer support throughout the travel planning process
Strong organizational and communication skills
Excellent attention to detail and time management
Ability to prioritize multiple tasks in a remote environment
Experience in customer service, hospitality, scheduling, logistics, administrative support, or travel planning is preferred but not required
Comfortable learning new technology and online booking platforms
Self motivated, dependable, and proactive
Passion for helping clients create outstanding travel experiences
Must be a citizen of the US, UK, Australia, Mexico, Spain, or eligible countries within LATAM
Fully remote flexibility
Flexible scheduling
Comprehensive onboarding and ongoing training
Established systems and workflows designed for success
Professional development opportunities
Supportive and collaborative team environment
Access to travel industry resources and exclusive travel benefits