Remote Technical Systems Analyst - Platform Reliability
GovCIO
Providence, RI(remote)
Apply
JOB DETAILS
SKILLS
Help Desk, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Operational Audit, Performance Analysis, Reliability Analysis, Root Cause Analysis, Splunk, Systems Analysis, Technical Analysis
LOCATION
Providence, RI
POSTED
1 day ago
GovCIO is seeking a Technical Systems Analyst to enhance the operational performance of the Veterans Affairs Direct Upload platform. This fully remote position focuses on technical analysis and system performance monitoring, rather than traditional help desk activities. Responsibilities include monitoring service health, conducting root-cause analysis, and collaborating with engineering teams. Required qualifications include a relevant Bachelor's degree and 1–3+ years in systems analysis or IT operations. Preferred skills include familiarity with ITIL and observability tools like Splunk.#J-18808-Ljbffr