Securly is seeking a Technical Product Support Specialist to be the frontline for K-12 customers, handling phone, chat, email, and web-based requests with empathy and technical acumen.You will own customer issues end-to-end, build product expertise, document decisions for escalations, and contribute to knowledge resources while supporting a remote U.S. team.Success is measured by resolution quality, customer satisfaction, and continuous learning, with full benefits and a competitive hourly rate.#J-18808-Ljbffr