Remote Supply Chain Compliance Analyst II – Drug Traceability (DSCSA / Serialization) {169068}

Overview

We are seeking a detail-oriented Supply Chain Compliance Analyst II to support pharmaceutical traceability and regulatory compliance under the Drug Supply Chain Security Act (DSCSA) . This role focuses on investigating and resolving product tracking exceptions within a serialized drug supply chain environment.

The analyst will work in a high-volume, fast-paced compliance setting to ensure pharmaceutical product movement is accurately tracked, verified, and compliant across manufacturers, wholesalers, and downstream partners.

This is a fully remote opportunity available in the U.S.

Compensation & Benefits

• $32.61 per hour paid biweekly
• Full-time eligibility benefits after 90 days
• 401(k) with company match after 1 year
• Contract role with potential for permanent hire based on performance, attendance, and business needs

Schedule

• Monday–Friday, standard business hours:
• • 8:00 AM – 5:00 PM OR
  • 11:00 AM – 8:00 PM (based on business needs)

Key Responsibilities

• Monitor and resolve drug serialization and traceability exceptions using the TraceLink SCWM platform
• Investigate discrepancies in product tracking data and ensure resolution within required compliance timelines
• Collaborate with manufacturers, wholesalers, and internal operations teams to resolve shipment and data integrity issues
• Escalate unresolved traceability issues to appropriate trading partners
• Manage and support resolution of quarantined or blocked pharmaceutical inventory
• Maintain and update SOPs, compliance documentation, and knowledge management materials
• Assist with training internal and external stakeholders on DSCSA compliance requirements and exception handling processes
• Support continuous improvement initiatives to enhance traceability workflows and system efficiency
• Prepare reports and summaries using Excel and PowerPoint for operational and compliance stakeholders

Required Qualifications

• High School Diploma or GED (verified)
• Associate’s degree required (Bachelor’s preferred)
• 3+ years of experience in supply chain, healthcare, retail operations, analytics, or regulated environments
• Experience working with high-volume case queues, ticketing systems, or investigation workflows
• Strong analytical and problem-solving skills with ability to make decisions under time-sensitive compliance requirements
• Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, data analysis)
• Strong written and verbal communication skills
• Ability to interpret and follow detailed compliance procedures and documentation
• Strong attention to detail in regulated or audit-heavy environments

Preferred Qualifications

• Hands-on experience with TraceLink or other serialization/traceability platforms
• Knowledge of DSCSA regulations or pharmaceutical supply chain operations
• Experience with Tableau or other data visualization tools
• Basic SQL or database query experience
• Experience building reporting tools, templates, or process workflows
• Background in compliance, quality assurance, or regulatory operations

What Makes a Strong Candidate

This role is ideal for someone who enjoys:

• Investigating data issues and solving complex system discrepancies
• Working in compliance-driven, regulated environments
• Managing multiple priorities and high-volume work queues
• Collaborating across internal teams and external partners
• Ensuring accuracy in mission-critical pharmaceutical tracking systems