Remote Sales-Driven Customer Service Representative (Seasonal)

Rigdon

Shawnee, KS(remote)

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JOB DETAILS

SKILLS

Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Desktop PC, Identify Issues, Laptop PC, Performance Metrics, Process Development, Sales, Scripting (Scripting Languages), Solution Sales, Telephone Skills, Up-Selling, Work From Home

LOCATION

Shawnee, KS

POSTED

3 days ago

Remote Sales-Driven Customer Service Representative (Seasonal)

This is NOT a basic call-center role.

We are hiring a high-caliber, sales-driven Customer Service Representative for a remote, seasonal position. This role is designed for top performers. Continued employment is based on meeting KPIs and performance expectations.

Who We're Looking For

This role is for a go-getter who:

Is sales-driven and confident selling services and solutions that genuinely help clients
Can quickly identify problems and see better, more efficient ways to do things
Able to rapidly learn our services and systems and translate that knowledge into confident client conversations and sales
Retains a high level of information and applies it accurately
Follows established processes while using judgment to make decisions on the fly
Works independently without micromanagement
Takes ownership of results and outcomes
Wants to grow with a company through performance, not tenure

Key Responsibilities

Handle inbound and outbound client interactions professionally and confidently
Sell and upsell products/services based on client needs
Deliver high-level customer service while driving revenue
Accurately document all interactions and follow internal workflows
Proactively identify opportunities to improve client experience and internal processes

Seasonal & Performance Expectations

This is a seasonal role with clearly defined KPIs
Continued employment is dependent on consistently meeting or exceeding KPIs
High performers may be considered for future opportunities as the company grows

Requirements

Strong sales and customer service mindset
Excellent communication skills (phone, text, and email)
Ability to work remotely and stay focused and productive
Comfortable making decisions in a fast-paced environment
High accountability, strong work ethic, and results-driven mindset
Fast reliable internet
Laptop or desktop that meets company technical specifications (required for remote work)
Two working monitors is not required but preferred
This role requires a quiet, distraction-free workspace during scheduled work hours to maintain professionalism and performance standards
Ability to work an assigned schedule during business hours
Consistent availability during scheduled shifts is required

What This Role Is NOT

Script-reading

Hand-holding

Clock-watching

If you're competitive, proactive, and thrive in a performance-driven environment, this role is for you.

Apply only if you're confident you can meet KPIs and deliver results. High-caliber candidates only.

Remote Sales-Driven Customer Service Representative (Seasonal)

Rigdon

Shawnee, KS(remote)

About the Company

Rigdon

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