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Remote Collections Specialist

Workway

Metairie, LA(remote)

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JOB DETAILS
SALARY
$22–$25 Per Hour
SKILLS
Accounts Receivable, Call Centers, Collection Agency, Corporate Policies, Credit and Collections, Customer Relations, Develop and Maintain Customers, Documentation, Fair Debt Collection Practices Act (FDCPA), Financial Services, Health Plan, LexisNexis, Maintain Compliance, Medical Billing, Negotiation Skills, Past Due Accounts, Revenue Management
LOCATION
Metairie, LA
POSTED
30+ days ago
We are a professional staffing firm, working with organizations across the country to place exceptional candidates. Currently, we have a Remote Collections role, with Interprose ACE Software required.

Workway is working with a well-established third-party collection agency with over 30 years of experience specializing in revenue cycle management and bad debt recovery. The organization is recognized for delivering high-quality, ethical, and results-driven collection solutions.

**Must reside in one of these statesL FL, TX, GA, TN, OH, AZ or LA**

Position Overview:
We are seeking motivated and results-driven Remote Debt Collectors / Collections Specialists to join a high-performing team. This role is responsible for managing delinquent accounts, negotiating payment solutions, and delivering strong recovery results while maintaining compliance and professionalism.

Key Responsibilities:
  • Handle high-volume outbound and inbound collection calls.
  • Negotiate payment arrangements, settlements, and resolutions on delinquent accounts.
  • Maintain accurate and detailed account documentation.
  • Utilize skip tracing tools to locate consumers.
  • Ensure compliance with FDCPA and company policies.
  • Meet or exceed daily, weekly, and monthly collection goals.
  • Provide professional, respectful communication to maintain positive consumer interactions.
Required:
  • 2+ years of collections, call center, or accounts receivable experience.
  • Experience with Interprose ACE Software within the last year.
  • Background in healthcare collections, financial services, or revenue cycle management.
  • Skip tracing experience (Accurint, LexisNexis, etc.).
  • Strong negotiation and objection-handling skills.
  • Ability to thrive in a fast-paced, performance-driven environment.
Pay Rate Range: 22.00 - $25.00 per hour.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Employees have access to healthcare benefits including medical, dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire, temp-to-hire, or temporary position, Workway can help you to put your best foot forward. Contact us today!

Workway, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances. For our complete EEO & Pay Transparency statement, please visit http://www.workway.com/EEO . To receive state and federal compliance posters, e-mail

hr@workway.com

or call 972.514.1515.

We collect personal information as part of the application and hiring process. For details about the categories of information collected, purposes of use, and your rights under law, please review our Candidate Privacy Act Disclosure Notice: Privacy Policy

About the Company

W

Workway

Opening our doors in 2005, the founders of Workway were the first in the staffing industry to nationally specialize in the areas of Title, Escrow, Mortgage and Foreclosure. Since then, Workway has become the leading experts in this field delivering talent on a national basis. We are a staffing business that has grown and evolved with the industry through technological advances, economic shifts and the dynamics of a changing work force.

In 2011, Workway was purchased by the “Bowmer” family from the original founders continuing its operation as a family owned business. The “Bowmer” family have been prevalent within the employment services industry for the last 25 years with John Bowmer, Workway’s Chairman, having been CEO and Chairman of Adecco SA.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2005
WEBSITE
https://workway.com/