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Remediation Project Manager, Account Coordination Remediation Project Manager, Account Coordination

LanceSoft Inc

Plymouth, MN

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Adobe Acrobat, Analysis Skills, Automation, Biomedical Engineering, Business Practices, Change Management, Communication Skills, Computer Skills, Customer Support/Service, Data Analysis, Data Entry, Forecasting, Hospital, Logistics Management, Materials Management, Medical Equipment, Microsoft Excel, Microsoft Outlook, Microsoft Word, Negotiation Skills, On Site Support, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Coordination, Project/Program Management, Proposal Development, Public/Media/Press/Analyst Relations, Reconciliation, Regulations, Resource Management, Schedule Development, Support Documentation, Team Player, Writing Skills
LOCATION
Plymouth, MN
POSTED
26 days ago
POSITION RESPONSIBILITIES: Project Management skills: as primary liaison between *** and Customer Accounts, the manager will act as the primary point of contact for all communication and approvals regarding resource allocation and account scheduling o Support creation and maintenance of a Master Schedule to facilitate coordinated scheduling o Create, communicate, and manage detailed plans with Customer Accounts o Manage Resource allocations for account scheduling o Co-manage assigned Resources (provide work location, schedule, instructions, etc.) o Provide ongoing management of timelines and resource logistics (Change Management) o Where appropriate, coordinate return of affected devices to a Company location o Provide a forecast of Customer Account scheduling targets o Document account statuses, provide Quality record Program support: o Implement various business process improvement and automation initiatives o Facilitate 3rd Party resource training o Follow-up on KPIs associated with Resource performance to correct underperforming indicators o Review / audit documentation, and support reconciliation of project records o Assure compliance of project to applicable laws, regulations and standards, good business practices, and company documented procedures Communication skills: strong customer centric communication skills required to support project completion with minimal Customer impact Computer skills: proficient use of MS Excel, MS Outlook, Adobe Acrobat, and MS Word expected Other duties as assigned by supervisor Work environment may be an office or home setting Quals-- MINIMUM QUALIFICATION, SKILL AND/OR COMPETENCY REQUIREMENTS Education and Experience Required Minimum 4 years Project Management experience required University / College degree (BA) preferred PMI Certification is a plus Technical Knowledge and Skills Position requires a significant amount of phone and email correspondence, strong verbal and written communication skills required Experience in medical device industry is preferred Excellent customer service skills required Abilities Self-starter Strong analytical and problem-solving skills Negotiation and collaboration skills Impact and Scope Errors would result in additional time and cost to the company, as well as potential loss of customer accounts Key Internal and External Relationships All colleagues within Company including senior management Contracted Field service engineers, Project Managers, and Data Entry Clerks Customer representatives in Hospital Management including but not limited to Materials Management, Biomedical Engineering, and Clinical Planning and Decision Making Assist Senior Managers in their decisions by data preparation and analysis Develop proposals with solid rationale Supervision is available for escalated issues

About the Company

L

LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/

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