Relief Manager

With nearly 400 stores across the western United States, Big 5 Sporting Goods is the neighborhood store that gets you ready to play. For over 70 years, everything we do comes down to having the most energetic, sports-minded individual on our team. 

Role Overview 

The Relief Manager position is the perfect career opportunity for the sports and outdoor enthusiast. The qualities of our team members serve as a foundation for future growth, and our managers provide leadership and direction to the entire store team.  

Our Relief Manager gains knowledge and experience required for promotion to higher management positions under direction of experienced personnel, by performing the following duties personally or through subordinates. A well-defined training program will be provided to help you develop your way in our management structure. Candidates who apply for this position should be enthusiastic, energetic, sports-minded people with solid customer service backgrounds and/or educational paths well-suited for the industry.  

Primary Duties 

• Successful operation of store in the absence of the Store Manager 
• Provide excellent customer service and assist customers throughout the store 
• Answer phone calls and respond to customer inquiries 
• Recommend products and suggest add-on sales 
• Merchandising and compliance of all company policies 
• Setting promotional signage 
• Checking and retrieving merchandise from stockroom as needed 
• Maintain a clean, organized, and fully stocked sales floor 
• Receive merchandise shipment 
• Opening and closing of the store 
• Training newly hired associates 
• Directing sales and cashier associates throughout the store 
• Inventory control and enforcement of loss prevention policies 
• Enforcement of all company policies 
• Perform or may perform additional duties as assigned by management and supervision 

Position Requirements 

• Must be 21 years of age or older 
• Previous retail management experience 
• Strong communication and interpersonal skills 
• Must possess basic organizational and/or applicable math skills 
• Detail-oriented and reliable 
• Ability to work in a fast-paced environment 
• Basic knowledge of sporting goods is a plus 
• Must possess High School diploma, GED, or High School Equivalency Exam 
• Flexible Scheduling 
• Upon accepting a position offered, candidate will be subject to E-Verify 
• Light to moderate lifting may be required, with or without reasonable accommodation 

Benefits 

Dental, Medical, Vision Insurance, Savings and Profit-Sharing Plan-401k/Roth IRA, Paid Personal Time Off (Accrued at rate of one day for every two months), Sick Leave (Accrued at rate of one hour of sick time for every 40 hours worked [Seattle: 30 hours worked]), Vacation (Amount accrued is dependent of length of employment: Year one, 5 days/year; Years 2-6, 10 days/year; Years 7-11, 15 days/year; 12th year and thereafter, 20 days/year), Company-sponsored Education Assistance, Life Insurance, Employee Merchandise Discount, Employee Referral Program, Ticket Discounts to Top Attractions and Events, Pet Insurance, Kinecta Credit Union Membership. 

Pay Scale: $23.13 - $23.61 per hour