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Release Analyst - CI/CD

Electric Reliability Council of Texas

Taylor, TX

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JOB DETAILS
SALARY
$109,165–$185,571 Per Year
LOCATION
Taylor, TX
POSTED
11 days ago
At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. Job Duties: Release Planning & Coordination Organize and lead effective release planning meetings, ensuring cross-functional alignment across application, infrastructure, and cloud teams. Define and maintain a structured release calendar for applications and infrastructure, including OS patching, cloud deployments, middleware upgrades, and security updates. Establish a consistent and predictable release cadence across IT applications, cloud platforms, and infrastructure components. Release Execution & Governance Manage end-to-end infrastructure/application release cycles, coordinating on-premises and/or cloud environments to minimize disruptions. Ensure adherence to enterprise IT policies and security standards while executing application and infrastructure releases. Track release deliverables, security compliance checks, and functional/security test approvals, ensuring production readiness. Monitor infrastructure changes, including system upgrades, network modifications, storage enhancements, and patching cycles. Provide oversight for OS patching, covering major and minor updates for Windows, Linux along with firmware updates for storage and network CIs and other enterprise systems. Cloud & Automation Integration (Preferred) Oversee cloud infrastructure deployments - Azure, ensuring successful configuration and validation. Collaborate with DevOps and IT System Reliability teams to integrate automated release pipelines, CI/CD best practices, and Infrastructure as Code (IaC) methodologies. Utilize IT automation tools (Ansible, Terraform) for infrastructure provisioning and release management. Security & Compliance Ensure infrastructure releases comply with security policies and CIP regulatory requirements. Performance Monitoring & Continuous Improvement Track and report key release performance metrics, including patch deployment success rates, release cycle efficiency, system downtime, and rollback trends. Facilitate root cause analysis (RCA) and post-mortem reviews for failed or delayed releases, driving process improvements. Collaboration & Stakeholder Management Act as a liaison between development, operations, cloud, and security teams to optimize infrastructure release management. Provide support to the Change Advisory Board (CAB), ensuring infrastructure changes are properly assessed and documented. Manage cross-functional dependencies for application and infrastructure releases, maintaining up-to-date documentation. Jira/ServiceNow & ITSM Integration Utilize Jira/ServiceNow to manage release workflows, change approvals, and infrastructure deployment tracking. Support ITSM processes, including Change, Release, Incident, and Problem Management. CI/CD Pipeline & Release Automation Design, build, and maintain automated CI/CD pipelines for application and infrastructure delivery across all supported technology stacks. Integrate automated risk scoring, readiness checks, and quality gates into release orchestration workflows. Automate RFC and change record creation in ITSM platforms upon release readiness, supporting risk-based change classification. Implement and maintain break-glass emergency deployment controls with full audit logging and traceability. Establish and track software delivery performance metrics (deployment frequency, lead time, change failure rate, MTTR) and report results to leadership. Contribute to the evolution of release orchestration tooling, including rule-based and AI-augmented deployment decision frameworks. Qualifications: Work Experience (Mandatory) Sr level: Requires minimum 5 years job related work experience in excess of degree requirements. Lead: Requires minimum 8 years job related work experience in excess of degree requirements Minimum 3 years of experience in IT Change & Release Management, specifically for infrastructure releases (OS patching, security updates, cloud deployments, and system upgrades). Minimum 3 years of hands-on experience designing, building, or managing CI/CD pipelines for application and/or infrastructure delivery across multi-stack environments. Minimum 5 years of progressively responsible experience in system integration, infrastructure release management, or IT operations — with demonstrated ownership of end-to-end release lifecycle execution. Strong knowledge of ITIL best practices for Change, Release, Incident, and Problem Management, including risk-based change classification (Standard, Normal, and Emergency changes). Demonstrated experience implementing or operating release governance frameworks, including automated quality gates, readiness checks, and deployment approval workflows within CI/CD pipelines. Demonstrated Experience of automated deployment strategies such as blue/green, canary, or rolling deployments and when to apply each in a production environment. Demonstrated Experience integrating CI/CD pipelines with ITSM platforms (ServiceNow or equivalent) for automated change record creation, approval routing, and release traceability. Familiarity with database/databricks/cloud applications change management practices, including version-controlled schema migrations and automated rollback strategies within release pipelines. Experience tracking and reporting software delivery performance metrics (deployment frequency, lead time for changes, change failure rate, and mean time to recovery) to drive continuous improvement. Certifications (Preferred) ITIL v4 Certification (Highly Preferred). Cloud Certification Azure is a plus. Certified OpenShift Administrator or similar infrastructure-related certification is a plus. Technical Expertise (Preferred) Experience with ServiceNow for managing release and infrastructure deployment workflows. Hands-on experience with infrastructure release management, including server patching, database updates, cloud infrastructure rollouts, and network changes. Working knowledge of IT automation tools (Ansible, Terraform) for infrastructure provisioning and release management. Experience with DevOps & CI/CD pipelines to automate application release processes. Familiarity with SQL, scripting languages (Python, Shell, PowerShell), and data analysis is a plus. ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $109,165 - $185,571 The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 27 million Texas customers - representing about 90 percent of the state's electric load. As the independent system operator for the region, ERCOT schedules power on an electric grid that connects more than 54,100 miles of transmission lines and 1,250 generating units. ERCOT also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 8 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. ERCOT's members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers,) and municipal-owned electric utilities. ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan. The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none. Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire. Additionally, 401(k) plans are available to help employees plan for the future. The ERCOT Internship Program provides college students the opportunity to develop their skills in a professional work environment. Each intern will receive unique projects and assignments that aim to solve real challenges facing the electric industry. ERCOT internships provide professional learning experiences that offer meaningful, practical work related to each student's desired career path. Eligible candidates should be enrolled in an academic bachelors or post graduate degree program maintaining a GPA of 3.0 or higher. The ERCOT Engineer Development Program (EDP) is a 12- to 16-month, self-paced program geared toward entry-level engineers looking to start a career in the power industry. Through the program, an EDP Engineer receives one-on-one mentoring, specialized training, and exposure to the work performed by each of the engineering groups at ERCOT. The program allows engineers to develop the fundamental skills necessary to reach their full potential while gaining an understanding of the types of engineering work ERCOT has to offer. EDP management supports participants each step of the way as they progress through the program. Upon completion, graduates are placed as full-time engineers within one of ERCOT’s engineering groups. The GMS Development Program (GDP) is designed to provide entry-level and early career professionals with the skills necessary to become successful Power System and Computer Engineers. The program, which is based in ERCOT’s Grid and Market Solutions (GMS) Department, will provide experience in day-to-day work and instruction in the fundamentals of electric power systems engineering, grid and market applications, software programming, and IT service and operations management. The GDP offers one-on-one mentoring, training, field trips, and special assignments. These assignments allow GDP engineers to become knowledgeable and familiar with the various business areas at ERCOT. The GMS leadership team prepares GDP engineers for a future career at ERCOT in power systems and computer engineering. The System Operator Development Program (ODP) is intended to combine real-time daily operations in an exciting work setting to prepare participants with the vital skills necessary to be successful in such a critical position — providing 24x7x365 on-demand support to manage the flow of electric power to more than 26 million Texas customers. If you are new to the industry, this program introduces you to the Bulk Electric System by combining introductory courses with the NERC Certification Exam Preparation Program in preparation to pass the NERC Certification Exam.

About the Company

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Electric Reliability Council of Texas