Regulatory Research Analyst

Description

• The opportunity to partner with sales and marketing to help grow the service and contribute creative ideas.
• The opportunity to recommend improvements to systems, processes, and workflows.
• The opportunity to grow as the service, the department, and your own responsibilities expand.

Responsibilities

• Monitor, research, review, and summarize federal and state telecommunications, broadband, public utility, and regulatory developments relevant to JSI's databases, internal teams, and clients.
• Review, classify, and summarize governmental source materials — statutes, regulations, commission orders, notices, and guidance — identifying relevant changes.
• Collaborate with team members to evaluate emerging regulatory topics and client research needs.

• Draft and edit regulatory briefings, summaries, research notes, and client guidance that explain complex regulatory and policy developments in clear, concise language.
• Develop and maintain internal documentation, process instructions, client-facing materials, and training or educational content as needed.

• Maintain JSI's regulatory databases, dashboards, and knowledge resources, and other current or future department tools.
• Conduct data-quality audits to confirm that database entries, regulatory summaries, and related content are accurate, current, and consistent.
• Prepare and categorize information for upload into databases and dashboards, including supporting data analysis and spreadsheet review.
• Identify data gaps, workflow issues, and opportunities to improve the accuracy, usability, and value of JSI's databases and research.

• Provide internal and, where appropriate, client support related to JSI's databases and research — responding to questions, researching issues, and helping resolve content concerns.
• Participate in team meetings, project reviews, and department planning; provide status updates and escalate questions when guidance is needed.
• Partner across internal teams — including consultants and client services — to coordinate work and share insights.
• Use Microsoft 365 and approved automation or AI-enabled tools to improve research, tracking, documentation, and quality control.

Required Qualifications

• Four-year college degree required; degree in communications, business, public policy, political science, legal studies, regulatory affairs, or telecommunications preferred.
• Experience reviewing legal, regulatory, policy, or governmental documents preferred.
• Familiarity with state statutes, administrative codes, public utility commission materials, FCC rules, or other federal agency requirements preferred.
• Telecommunications, broadband, public utility, or regulatory experience strongly preferred; prior research, writing, data analysis, or knowledge-management experience a plus.
• Excellent written and verbal communication, including the ability to summarize complex information clearly and accurately.
• Strong analytical, research, and critical-thinking skills.
• Strong attention to detail and commitment to accuracy, consistency, and quality.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
• Ability to read and summarize statutes, regulations, agency orders, and other technical or governmental materials.
• Working knowledge of the telecommunications industry, including telecom policy and compliance.
• Curiosity, sound judgment, and comfort working independently in evolving systems and processes.
• Client-service orientation, with a proactive, problem-solving mindset and the ability to support internal stakeholders and clients professionally.
• Demonstrated ability to work cross-functionally and build strong working relationships across internal teams.
• Self-starter who takes ownership and follows through without constant direction.
• A growth mindset, with a creative and entrepreneurial approach to improving the service.
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams); experience with SharePoint, Power BI, Smartsheet, or AI-enabled and automation tools a plus.

Benefits & Compensation

• Competitive salary + performance-based bonuses.
• Comprehensive benefits package (medical, dental, vision, 401(k)).
• Generous PTO and wellness opportunities.
• Ongoing professional development and educational opportunities.