Minimum Qualifications
Bachelors degree. Minimum of three years of experience with local, state, or federal code enforcement regulations. Minimum of three years of experience in communications and outreach.
Recruitment Notes
The Consumer Outreach and Records Manager is an advanced administrative and managerial professional responsible for leading and overseeing the Consumer and Neighborhood Protection Divisions consumer outreach, public information, public records administration, operational performance monitoring, inventory management, and onboarding support functions. The position provides direct supervision to professional and administrative staff, ensuring that public-facing and internal operations are conducted efficiently, accurately, and in compliance with applicable laws, policies, and procedures. The incumbent exercises independent judgment in managing complex issues, coordinating interdepartmental initiatives, analyzing operational data, and developing recommendations that support organizational effectiveness and service excellence.