Registrar Services Specialist

Oakland Community College Foundation

Auburn Hills, MI

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Business Administration, Business Solutions, Customer Relationship Management (CRM) Systems, Document Management, Documentation, Health Plan, Healthcare, Identify Issues, Information Technology & Information Systems, Life Insurance, Mail Processing, Multicultural, Office Equipment, Payroll Tax, Preferred Provider Organization (PPO), Prescription Drugs, Problem Solving Skills, Proofreading, Public Safety, Publications, Record Keeping, Registrar, Retirement Plan, Student Services, Team Player, Technical Support, Training/Teaching, Tuition Fees, Vision Plan
LOCATION
Auburn Hills, MI
POSTED
20 days ago

Registrar Services Specialist

Salary

$22.16 Hourly

Location

Auburn Hills Campus

Job Type

Classified Full-Time

Job Number

202400306

Division

Enrollment Services

Opening Date

05/26/2026

Closing Date

6/14/2026 11:59 PM Eastern

Max Number of Applicants

50

Shift Days/Hours

Monday - Friday, 8:30am - 5:00pm

  • Description
  • Benefits
  • Questions

Summary of Purpose

Provides support and assists in all aspects of student enrollment process. Performs clerical duties in International Student Services and the Registrars Office. The employee is expected to work as a team player in a multi-cultural, diverse working environment.

Typical Duties

This description is intended to indicate the types of duties and responsibilities requested of the employee assigned this title. It is not intended to be an exhaustive list of all the duties and responsibilities that may be required:

  1. Understand and utilize the Student Information System (SIS), Customer Relationship Management systems (CRM), and the College website, as appropriate.

  2. Seeks information within the College to answer questions.

  3. Address incoming calls and emails from students (prospective, current, and former), other college departments and from the community.

  4. Process, record, and maintain student records and files; system data, and documentation to identify and resolves issues relating to student records utilizing the current Document Management System.

  5. Assists Registrar in reviewing change-of-grade forms for completeness and accuracy; processes approved grade changes in the Student Information Systems (SIS).

  6. Reviews and evaluates college transcripts for transferable credit; proofreads, reviews accuracy of transferred credits, and records evaluations for inclusion in student files; evaluates transcripts for completion of graduation requirements.

  7. Verifies student enrollments and loan deferments, answers subpoenas, and processes appropriate paperwork (such as transcript requests, tuition verifications, etc.).

  8. Handles various correspondence and assists in preparing mailings (i.e., stuffing envelopes, applying labels to envelopes/college publications, etc.)

  9. Assist Student Services departments in the collection of information.

  10. Assist in college campaigns related to enrollment and retention.

  11. Operates office equipment.

  12. Trains and directs college student personnel with appropriate approval.

  13. Performs related tasks, as assigned.

  14. Ability to work additional hours, as needed.

Minimum Education and Experience

EDUCATION An Associates degree or higher in any discipline.

  • OR-

Successful completion of a minimum of 24 college credit hours in Administrative Support

Technology (AST), Business Information Systems, Computer Information Systems, or Business

Administration (BUS 1100, BUS 2030, BUS 2530, MKT 2520, ACC 1800, ACC 1810, ACC 1820

and CIS 1050).

We are excited to have you consider Oakland Community College (OCC) as your employer of choice!

OCC strives to provide valuable and empowering services not only to our students, but also to our employees.

See below the benefits offered by the College under the benefit types: full-time and part-time

Full-Time Positions for the Following Employee Groups:

Classified, Exempt (Non-union), Faculty, Maintenance, Operating Engineers, Public Safety, Teamsters

Benefit Effective Date: First of the month after date of hire

Medical

  • Multiple PPO medical plans with prescription coverage to choose from; Plans provided by Blue Cross Blue Shield of Michigan (BCBSM)

  • Free preventive services on every plan

  • Health Savings Account (HSA) available with the High Deductible medical plans

  • BCBSM through the Western Michigan Health Insurance Pool (WMHIP) medical is offered to all employment groups

  • There is a $2,000 prorated Medical Opt Out stipend with proof of other applicable medical coverage

Dental

  • Blue Cross Blue Shield of Michigan (BCBSM) plan provided by the College, no payroll deductions

Vision

  • NVA (National Vision Administrators) plan provided by the College, no payroll deductions

Flexible Spending Accounts (FSAs)

  • Health Care, Limited Purpose, Dependent Care, and Adoption FSAs are available

Life Insurance

  • The College provides $120,000 of coverage (portion is subject to taxation), no payroll deductions

Disability

  • 70% of wages provided for Short-Term and Long-Term Disability

Retirement

  • College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)
  • The Exempt, Faculty, and Teamsters employee groups can elect the Optional Retirement Plan (ORP) provided by TIAA; opting out of MPSERS

Voluntary Retirement Accounts

  • Employees can open and contribute via payroll deduction into 403(b) and/or 457(b) voluntary retirement accounts provided by TIAA

Voluntary Benefits

  • Employees can elect voluntary benefits of optional life insurance (for self, spouse, and/or children), cancer protection, pet insurance, legal & ID shield, long term and/or critical care during annual open enrollment in November

Tuition

  • OCC tuition waiver program for employees and their dependents
  • Employees may take Non-OCC classes using the tuition reimbursement program

Employee Assistance Program (EAP)

  • Employees have a free resource to assist with a wide-range of needs, including counseling sessions

Employee Group: Classified Part-Time

Benefit Effective Date: First of the month after date of hire

Part-time Classified employees are offered the opportunity to have medical, dental, vision at the full monthly premium; life insurance is also available at a nominal cost. Participation requires that benefit costs be taken via payroll deduction.

Medical

  • Multiple PPO medical plans with prescription coverage to choose from; Plans provided by Blue Cross Blue Shield of Michigan (BCBSM)

  • Free preventive services on every plan

  • Health Savings Account (HSA) available with the High Deductible medical plans

  • BCBSM through the Western Michigan Health Insurance Pool (WMHIP) medical is offered to all employment groups

Dental

  • Blue Cross Blue Shield of Michigan (BCBSM) plan that has free in-network preventive services including two annual cleanings

Vision

  • NVA (National Vision Administrators) plan that includes annual examinations with participating providers

Life Insurance

  • Employees can choose to have a life insurance policy of $10,000 or $20,000

Retirement

  • College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)

Voluntary Retirement Accounts

  • Employees can open and contribute, via payroll deduction, into 403(b) and/or 457(b) voluntary retirement accounts provided by TIAA

Tuition

  • OCC tuition waiver program for employees and their dependents
  • Employees may take Non-OCC classes using the tuition reimbursement program

Employee Group: Adjunct Faculty, Part-time Hourly (Non-union), and Casual Instructors*

Retirement

  • College employees are part of the Michigan Public School Employees Retirement System (MPSERS) provided by the Michigan Office of Retirement Services (ORS)

Voluntary Retirement Accounts

  • Employees can open and contribute, via payroll deduction, into 403(b) and/or 457(b) voluntary retirement accounts provided by TIAA

Tuition

  • OCC tuition reimbursement program available for Adjunct Employees
  • Edustaff employees are not eligible for OCC benefits.

Contact Information: hr@oaklandcc.edu

01

Are you a member of the OCC Classified union?

  • Yes
  • No

02

Do you have an Associates degree or higher? -OR- Successful completion of a minimum of 24 college credit hours in Administrative Support Technology (AST), Business Information Systems, Computer Information Systems, or Business Administration (BUS 1100, BUS 2030, BUS 2530, MKT 2520, ACC 1800, ACC 1810, ACC 1820 and CIS 1050).

  • Yes
  • No

Required Question

Employer Oakland Community College Office Of Human Resources

Address 2900 Featherstone Rd.

Auburn Hills, Michigan, 48326

Phone 248-341-2022

Website https://www.oaklandcc.edu/

About the Company

O

Oakland Community College Foundation