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Registrar PT Emergency Department

Community Health Systems

CLARKSVILLE, TN

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JOB DETAILS
LOCATION
CLARKSVILLE, TN
POSTED
30+ days ago
Job Summary


The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.


Essential Functions


+ Interacts with patients and their families to address questions and provide courteous, timely assistance.

+ Regulates schedules based on procedure requirements, physician availability, and staffing needs.

+ Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.

+ Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.

+ Collects and records patient financial responsibility estimates as applicable.

+ Communicates operative reports daily to appropriate physician offices.

+ Compiles and organizes documentation to ensure completion of patient medical records.

+ Prepares charts for upcoming procedures, including nursing documentation and registration forms.

+ Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.

+ Responds to requests for medical records in a timely and efficient manner.

+ Answers and returns phone calls, addressing questions with professionalism and courtesy.

+ Performs other duties as assigned.

+ Complies with all policies and standards.


Qualifications


+ 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required

+ 0-2 years of experience in a customer service role required


Knowledge, Skills and Abilities


+ Strong interpersonal and customer service skills.

+ Ability to handle sensitive information with confidentiality.

+ Proficiency in using registration systems and insurance verification tools.

+ Attention to detail and accuracy in data entry.

+ Excellent organizational and time-management skills.
Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

About the Company

C

Community Health Systems

Community Health Systems, Inc. is a non-profit 501 (c) (3) 330 HRSA Grantee with Federally Qualified Health Center (FQHC) status. Established from the roots of Inland Empire Community Health Center in Bloomington, CHSI has grown with community health centers in the counties of Riverside, San Bernardino, and San Diego. These centers have been developed in accordance with standards established for safety net providers by the U.S. Department of Health and Human Services (HHS), the Health Resources Services Administration (HRSA), the Public Health Service (PHS), and the Bureau of Primary Health Care (BPHC).

As such, services are offered to the neediest in each community - the un-insured and under-insured, the working poor, those with limited ability to pay, the homeless, and the indigent. Services are provided at discounted (sliding fee scale) rates for those who qualify based on gross annual income and family size.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Healthcare Services
FOUNDED
1985
WEBSITE
http://www.chs.net/