Clinical Nurse Assistant Position Requirements
Prepares patients for clinical encounters to include patient screening and collection of health history as well as coordinates and follows-up on patient care.
Minimum Qualifications
Education: High School Diploma or Equivalent. Graduation from an accredited RN or BSN program.
Experience: One-year recent experience in a health care setting required. Current Alaska Registered Nursing License or equivalent required. Current certification in BLS.
Cultural Competence: Cultural competence in working with diverse populations required.
Essential Functions
Report to work as scheduled on time and prepared to start working. Ability to perform CSS I duties. Serves as point of contact for patients with questions who call or walk-in and as appropriate resolves patient concerns.
Responsibilities
Performs basic laboratory functions, CLIA waived lab tests, and clinical procedures within appropriate scope of practice (e.g., pediatric and adult injections, dispenses medications, EKGs, vision screening, dressing changes, etc.). Assists provider with procedures. Performs patient follow-up and coordinates care (e.g., obtains prior authorizations, completes patient forms, documents for provider review, follows-up on abnormal results, etc.) according to clinic protocol and/or orders from Nurse Case Manager.
Additional Responsibilities
Listens to documents, responds, and if necessary, routes provider voicemail messages. Refills patient medications according to clinic protocol. Assists in pre-visit preparation by pulling patient pre-visit information for daily team huddles, including if licensed patient information off the Prescription Drug Monitoring Program. Assesses patients paperwork to determine what needs to be done, including review of health record (e.g., health history, labs, imaging, immunizations, etc.) and completes it within scope of abilities to give to provider.
Tracking and Record-Keeping
Enters in and tracks patient recalls, childhood and adult immunizations, future blood work, abnormal paps, colonoscopies, etc., using the centers electronic data system. Assists with maintaining and/or implements a tracking system or registry and enters recalls for specified patient populations (i.e., prenatal patients, diabetes, etc.).
Administrative Tasks
Completes, submits, and tracks Pharmaceutical Company Prescription Assistance Applications and travel vouchers. Operates and maintains the centers medical equipment according to manufacturer instructions and clinic protocols. Reviews and coordinates with other departments and integrates work with other staff to ensure timely and accurate patient flow.
Participation and Continuous Improvement
Participates in meetings. Participates in continuous quality improvement activities. Complies with center policies and procedures. Utilizes specialized office and medical equipment according to procedure.
Knowledge, Skills, and Abilities
Pediatric and adult injection skills. Phlebotomy skills. Current computer skills. Knowledge of common medical practice equipment. Knowledge of common outpatient medical documentation. Knowledge of common office equipment (copier, fax, printer, etc.). Excellent oral and written communication skills. Ability to organize and prioritize tasks. Ability to work under pressure. Strong attention to detail and problem-solving skills. Ability to work independently and as a team member.