Registered Nurse Clinical Manager

At ACHC, we are committed to improving the health and well being of our communities. As a Federally Qualified Health Center and licensed primary care clinic, we provide comprehensive medical and dental services, along with specialized care in Chiropractic, Internal Medicine, Neurology, Pediatrics, Psychology, Podiatry, and Optometry. With clinics located across Fresno, Kings, and Tulare counties, our team works together to deliver accessible, high quality care to every patient.

The RN Manager is responsible for leading and managing medical clinical and back office operations in a Federally Qualified Health Center (FQHC) primary care clinic. This role oversees staffing, scheduling, standardized workflows, documentation processes, training, and operational readiness to support efficient, compliant clinical operations. This is an administrative leadership role that provides direct oversight of Licensed Vocational Nurses (LVNs) and Medical Assistants (MAs).

KEY RESPONSIBILITIES

• Work closely with the Site Manager to align clinical and operational workflows and support smooth clinic functioning
• Lead day to day back office operations to ensure efficient patient flow and staff coverage.
• Supervise LVNs and MAs, including supporting hiring, onboarding, scheduling, performance management, and competencies.
• Develop, implement, and maintain standardized workflows for rooming, intake, documentation, and task management.
• Support organizational training and competency standardization related to back office workflows and operations.
• Ensure accurate and compliant EHR documentation practices and support audit readiness.
• Support compliance with state, federal, and HRSA requirements through operational controls, staff training and continuous improvement initiatives.
• Coordinate operational components of infection control and safety processes, escalating clinical issues appropriately.
• Address patient and staff concerns related to back office operations in collaboration with other leaders and departments.
• Oversee inventory, supplies, and equipment readiness.
• Collaborate with providers and leadership to remove operational barriers.
• Support strategic and quality goals through operational execution and continuous improvement.
• Serves as the lead for varying programs within the clinic, such as VFC, VFA, PCMH, and other programs as assigned.
• Other duties as assigned.

QUALIFICATIONS

• Active California RN license.
• ADN required; BSN preferred.
• Minimum three years outpatient experience with one year in a supervisory role.
• Experience in FQHC or community health settings preferred.
• EHR proficiency.
• Bilingual English/Spanish preferred.
• BLS certification required.

KNOWLEDGE & SKILLS

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in problem solving.
• Commitment to patient centered care and quality improvement.
• Working knowledge of state and federal regulations applicable to primary care settings.
• Ability to work effectively under pressure in a fast paced environment.
• Conflict resolution and constructive feedback skills.
• Understanding of patient flow optimization and staffing models.
• Understanding of infection control and safety protocols.
• Ability to support audit readiness and compliance monitoring.
• Ability to mentor and support clinical support staff.
• Ability to develop, improve, and standardize clinical workflows.
• Strong organizational and time management skills.
• Ability to manage schedules, coverage, and staffing needs.
• Skill in implementing operational controls and training processes.
• Continuous improvement mindset to support strategic and quality goals.
• Team oriented leadership approach.
• High level of professionalism and integrity.

PHYSICAL/COGNITIVE REQUIREMENTS

The physical and cognitive demands listed below represent essential functions of this position and are required with or without reasonable accommodation:

• Hearing: Sufficient to engage with patients and staff in person and by telephone.
• Speaking: Clear verbal communication to convey medical and operational information.
• Vision: Visual acuity adequate for reading printed materials and viewing electronic screens.
• Cognitive Abilities: Aptitude to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending.
• Motor Function & Mobility:
• Ability to move within the work environment to complete tasks and interact with others.
• Occasional lifting and carrying of items up to 10 pounds without assistance.
• Frequent standing, sitting, bending, reaching, and other movements typical of a standard workday.
• Regular use of hands and fingers for typing, writing, operating tools or equipment, and handling materials.
• Some pushing and pulling required during daily tasks.

BENEFITS

• 403(B) matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Holidays
• Vacation Pay
• Sick Pay

EEO STATEMENT:

Aria Community Health Center is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Aria Community Health Center participates in E-Verify.