Job Description:
Job Summary
Responsible for the day-to-day function of the team at a Centralized Services facility. In charge of training, coaching and providing feedback and recognition to team members and keeps management informed of issues. Supervises departmental work activities, staffing, and scheduling to achieve business objectives. Maintains and improves performance of department through building team member morale, motivating team members, and using constructive coaching/discipline policies of the organization.
Job Responsibilities
+ Responsible for ensuring compliance with federal, state, and local pharmacy laws, as well as company and facility policies. Oversees necessasry security protocols to ensure protection of patient privacy in line with the company’s HIPAA guidelines. Responsible for maintaining all records and following the laws and regulations regarding the pharmacy practice. Reviews pharmacist licensure and pharmacy technician registration status and renewals.
+ Serves as the Pharmacist in Charge (PIC) as required by facility. Maintains Pharmacy Standard Operating Procedures in accordance with state and federal laws and regulations governing the practice of pharmacy.
+ Responsible for leadership duties such as conducting one-on-one and/or team meetings, time and attendance tracking, providing feedback to employees, employee scheduling, writing and delivering performance reviews, counseling, interviewing, developing employees, and performance improvement plans.
+ Responsible for managing daily operations of designated team and the supervision of team members. Ensures processing of work orders and adherence with established quality and deadline requirements.
+ Maintains records of customer interactions, records details, complaints, comments, and action taken. Contacts customers to respond to inquiries or to notify them of investigation results and planned adjustments. Resolves escalated issues.
+ Responsible for facilitating continuous improvement to reach team goals. Looks for ways to improve current processes with enhancements and ideas. Identifies areas where additional development is required and makes recommendations to management on how to achieve necessary results.
+ Completes continuing education credits towards pharmacy licensure to maintain current status.
+ Acts as an agent of the company by projecting a positive attitude, enthusiasm, team spirit and integrity in order to motivate the team, creating a positive work environment, and reaching and exceeding department goals.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Job ID: 1676093BR
Title: Registered Group Supervisor Fulfillment Center
Company Indicator: Walgreens
Employment Type:
Job Function: Customer Contact Center
Full Store Address: 4132 PLAINFIELD RD,INDIANAPOLIS,IN 46231
Full District Office Address: 4132 PLAINFIELD RD,INDIANAPOLIS,IN,46231-00000-01399-M
External Basic Qualifications:
+ Registered Pharmacist and at least 1 year of experience as a pharmacist.
+ Current pharmacist licensure in multiple states as required by Centralized Services or willing and able to obtain licensure in multiple states within six months of position start date in order to service as PIC for facility licensing across multiple states.
+ Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
+ Experience establishing and maintaining relationships with individuals at all levels of the organization, in the business community and with vendors.
+ Experience prioritizing, performing, and making decisions while maintaining composure under pressure.
+ Experience in coaching, mentoring, empowering, training staff and fostering a team environment.
+ Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
+ Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet).
+ Willing to work various hours, any shift, including evenings and weekends as needed.
+ Willing to travel up to at least 10 % of the time for business purposes (within state and out of state).
Preferred Qualifications:
+ Supervisory experience.
+ PROMISE, INTERCOM, and PLUS computing systems and related functions.
+ Centralized Services leadership experience.
+ Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
We will consider employment of qualified applicants with arrest and conviction records.
Shift:
Store:W
Walgreens
Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.
Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health well being enterprise.
At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual. In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis.
Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment. We intend to be recognized as a “Next Practices” company for diversity and inclusion – one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance.
Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.
10,000 employees or more
https://www.walgreens.com/