Explore opportunities with Holston Medical Group, part of the Optum family of businesses. Holston Medical Group combines the personal feel of a community-based practice with the strength, resources and career opportunities of a leading national health care organization. As a multispecialty clinic offering care across northeast Tennessee and southwest Virginia, our teams deliver high‑quality, value‑based care that exceeds expectations while making care easier, more affordable and more accessible. Join us and discover the meaning behind Caring. Connecting. Growing together.
General Summary:
The Dental Assistant assists with oral surgery and other procedures under the direct supervision of a Dentist or Oral Surgeon. The person in this position is responsible for laboratory duties, obtaining and maintaining patient dental histories and escorting patients. The Dental Assistant is responsible for providing quality, compassionate care to patients consistent with the policies and procedures set by the organization.
Main Responsibilities:
• Greet patients with compassion and a friendly face
• Escort patients to and from front desk and procedure room/recovery area
• Obtain dental history and/or records from patient (review patient health history), ensure that the health history is updated for all returning patients
• Record patient charting and all physician notes in the Electronic Medical Record as directed
• Ensure the physician has reviewed treatment record, consents, and health history
• Prepare patients for examinations
• Actively participate in the patient’s experience by striving to keep your patient focused on optimal treatment while attending to their individual concerns and promoting the good qualities of your physician
• Maintain a clean, sterile, and cheerful environment where your patients feel comfortable; prepare patients for treatment, and assist the doctors - thereby enabling them to provide efficient, quality dental treatment.
• Hand instruments and materials to oral surgeon and keep patients' mouths dry and clear by using suction or other devices
• Hold airways during surgery and monitor patients during recovery
• Records findings and change barriers during surgery
• Prepare tray setups for dental procedures and maintain adequate supply levels in each operatory, replenishing as needed
• Complete radiographs and intra-oral pictures of patients as appropriate
• Sterilize instruments/equipment as needed
• Clean each operatory in accordance with the American Dental Association guidelines
• Perform laboratory duties: molds, grinding, prepare materials for making molds, etc.
• Use patient first values in assisting patients with needs
• Instruct patients on postoperative and general oral health care
• Ensure to follow policies and procedures set by Holston Medical Group
• Maintain communication with Dentist/Oral Surgeon to ensure that patients’needs are taken care of
• Maintain an appropriate professional appearance and demeanor in accordance with Company policy
• Maintain strict compliance with State, Federal, and other regulations, (e.g., OSHA, WC, Dental Board, HIPAA, ADA, DOL, HR policies and practices)
Education/Experience/Knowledge:
• High School diploma or equivalent required
• DA/RDA preferred
• 0 -2 years’ experience
• CPR certified
• Must be familiar with standard concepts, practices, and procedures within the dental field
• Must possess excellent communication skills
• Ability to work in a team environment and collaborate with others
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Key Competencies:
• Compassion
• Customer Focus
• Ethics and Values
• Learning on the Fly
• Functional/Technical Skills
• Problem Solving
• Informing
Physical/Mental Demands:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential: Communication with others to exchange or express information and ideas. Ability to receive detailed information through oral communication, and to make fine distinctions in sounds. Determine the accuracy, neatness, thoroughness of the work assigned and perceive general observations. Remaining upright on the feet, particularly 75% of the time. Moving about on foot to accomplish tasks. Bending body downward and forward by bending spine at the waist and/ or by bending leg and spine. Extending the hands and arms in any direction. Exerting force upon an object so that an object moves away/toward the force. Picking, pinching, typing or otherwise working, primarily with fingers. Applying pressure to an object with the fingers and palm. Perform a variety of duties, often changing from one task to another of a different nature. Perform with frequent interruptions and/ or distractions. Make appropriate job decisions following standard office policies and past precedents. Adjust priorities quickly as circumstances dictate. Ability to establish and maintain cooperative working relationships with co-workers and the public. Ability to interact appropriately with colleagues and patients for different purposes and different context.
Marginal:
Must be able to remain in a stationary position at least 25% of the time. Medium work that includes moving objects up to 50 pounds occasionally. Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. Work independently and identify potentially more effective methods of work operations. Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point. Ability to identify and distinguish colors.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities.