Regional VP of Operations - Rental

Description

Key Responsibilities

• Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with
  our Vision, Values, and Mission
• Provides strategic direction, market analysis, business planning, and operational
  oversight to the management team; Defines key business drivers and metrics
  and provides necessary resources
• Provide oversight on operational performance, opportunities, financial issues and
  matters of strategic importance
• Supervises the activities of the operations, service, transportation, finance
  departments, and all other supporting roles across multiple districts
• Analyzes and reviews all assets for the purpose of determining utilization,
  financial return, and overall performance
• Trains District Managers in ensuring competence with all company policies
• Promotes a culture of safety and discipline through leadership, exemplary
  personal compliance, accountability and communication
• Drives performance improvement across the organization by looking for
  opportunities and deficiencies
• Reviews and analyzes financial, operational, marketing, staffing, organizational
  structure and customer data, and strategy
• Maintained high levels of customer satisfaction as measured by various surveys
  and metrics
• Establishes expectations, processes, and metrics for employee behavior and
  actions that influence customer satisfaction
• Works safely at all times and adheres to all applicable safety policies; complies
  with all company policies, procedures, and standards
• Performs other duties as assigned

Skills, Knowledge and Expertise

• Expertise in technical aptitude and understanding of specialty rental equipment and rental industry
• Demonstrated skills of business accounting principles, budget preparation, and
  strong business acumen
• Proven ability to lead and implement key strategic projects that have significantly
  improved the profit and growth trajectory of a business
• Genuinely interested in exponentially growing the Company’s business and
  transforming its operations for successful longevity
• Driven and results-oriented; business development, KPIs, and market expansion
  to meet corporate targets
• Coaching/mentoring experience with branch personnel
• Excellent oral and written communication skills
• Strong interpersonal skills sufficient to engage with vendors, own staff, and
  corporate executives to exchange information, influence and persuade
• First-class presentation skills before both small and large groups
• Exceptional organizational, time management, and multi-tasking skills
• Advanced Microsoft Office skills to include Excel, Word, and PowerPoint
• Demonstrated ability to work with all levels of personnel within the organization
  and customer operations
• Ability to understand the implications of new information for both current and
  future problem-solving and decision-making
• Ability to perform mathematical computations such as percentages, fractions,
  addition, subtraction, multiplication, and division quickly and accurately
• Ability to interpret extensive technical instructions in mathematical or diagram
  form and understand several abstract variables
• Ability to work independently and within a team in a fast-paced, high-volume
  environment with emphasis on accuracy and timeliness
• Ability to read, analyze, and interpret professional journals, technical procedures,
  or governmental regulations
• Ability to listen to and understand information and ideas presented through
  spoken words and sentences

Benefits

• Bachelor’s degree in Business Management, Administration, or Construction Management, or related field preferred
• 10 or more years of directly related business and/or operational management
  experience in the construction equipment rental industry leading diverse teams
  and offering a broad range of product offerings
• At minimum, five years of previous management experience required 

• This position directs and manages the employees within assigned business unit. Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development;
  appraising performance; rewarding and disciplining employees; addressing complaints
  and resolving problems.

• Up to 50% travel, to include overnight stays
• Valid driver’s license

• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets,
  etc.
• This role frequently communicates with others, must be able to exchange
  accurate information in these situations
• This role routinely uses standard office equipment such as computers, phones,
  photocopiers, filing cabinets and fax machine
• Must be able to move objects, and use abdominal and lower back muscles to
  provide support over time without fatigue
• The ability to make precisely coordinated movements of the fingers of one or
  both hands to grasp, manipulate, or assemble very small objects
• Frequently moves materials or equipment weighing up to 30 pounds.
• Constant movement and use of limbs; this position requires good manual
  dexterity, coordination, and stamina
• Ascend/descend with gradual or continuous progress by oneself, using both
  hands and feet and climb up and down ladder
• Be able to safely maneuver and work underneath equipment
• Routinely reacts to visual, auditory, and other signals, including alarms and
  instructions, and is required to visually inspect work
• Safety training required; PPE required outside of office/parking lot area

• This job is generally performed in a professional office environment
• Occasionally works outdoors and may be exposed to weather extremes
  conditions that include inclement weather, heat, cold, and humidity
• Noise level may be loud at times
• Exposure to small quantities of chemicals, steam, high-pressure water, and highspeed
  rotating equipment
• On occasion time spent in confined spaces and high places
• Frequently works at fast pace with unscheduled interruptions