Regional Service Manager

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Regional Service Manager Role

Are you a hands‑on maintenance leader who enjoys supporting teams, elevating standards, and strengthening maintenance execution across communities? Join Morgan Properties as a Regional Service Manager and play a critical role in driving maintenance performance across multiple communities.

Your Role:

• Oversee maintenance operations across the region
• Lead, mentor, and develop a team of skilled technicians
• Facilitate training sessions and reinforce consistent maintenance standards
• Ensure compliance with maintenance standards and safety regulations
• Build relationships with vendors and negotiate service contracts
• Monitor performance and implement continuous improvements

This role supports a defined Western New York region spanning communities across the Greater Rochester and Buffalo markets. The Regional Service Manager must be able to travel within the region and respond on-site as business needs require, including for urgent or emergency situations.

What We're Looking For:

• 5+ years in multi-site and/or regional maintenance leadership
• Strong technical expertise (HVAC, plumbing, electrical)
• Leadership skills with a focus on team development
• HVAC certification and/or boiler license a plus

The Benefits of Employment:

• Employee referral payment program
• Educational Enhancement Program
• Medical, Dental, and Vision benefits
• Life/AD&D Insurance
• Long and short term disability
• Retirement Plan - 401(k) Plan
• Discount on an apartment with any one of our properties
• Free access to pool and fitness center
• Additional employee discounts available
• $80,000-$85,000/year

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If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.

Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.