Regional Operations Manager

Southeastern Equipment Company

Columbus, Ohio

JOB DETAILS
LOCATION
Columbus, Ohio
POSTED
6 days ago

Regional Operations Manager (Performance & Growth Leader)

Location: Ohio Region (Travel Required)

Company: Southeastern Equipment

Employment Type: Full-Time, Exempt

COMPENSATION: 150-175K with potential bonus up to 30%

Region:Dublin, Heath, Cambridge, Marietta, Gallipolis, Mansfield, Brunswick, North Canton, Mentor --- Candidates may live anywhere in the region.

About Southeastern Equipment

Southeastern Equipment exists to help our customers win.

We do that by delivering equipment, parts, and service with speed, urgency, and a level of care that stands out. Our team lives by four core values: Hustle, Passion, Customer Focused, and Thoughtful.

The Role

This is not a coordination role.

This is not a reporting role.

This is a regional business leadership role responsible for driving performance, creating accountability, and building a high-output culture across multiple branches.

You will lead Operations Managers and their teamsbut more importantly, you will own the performance of the region. That includes revenue, profitability, customer experience, and the pace at which the business runs.

If you're comfortable pushing leaders, addressing issues directly, and driving resultsthis role fits. If you prefer maintaining systems and observing performance, it won't.

What You'll Own

Drive Regional Performance

  • Own Parts and Service revenue and profitability across all locations in your region
  • Set clear expectations and push branches to hit and exceed targets
  • Identify gaps quickly and implement actions that move the numbers

Create Urgency Across the Region

  • Establish a high standard for speed, responsiveness, and execution
  • Remove friction between branches, departments, and teams
  • Ensure machines, parts, and decisions move fastno bottlenecks, no waiting

Lead Branch Leadership

  • Lead, coach, and hold accountable Operations Managers and their teams
  • Raise the standard of leadership across the region
  • Address underperformance directly and quickly

Own the Customer Experience at Scale

  • Ensure consistent, high-level customer service across all locations
  • Step into major issues and ensure fast resolution
  • Build relationships with key regional customers

Drive Alignment with Sales & Growth

  • Partner closely with Sales, Rental, and PSSR teams to support growth
  • Ensure operations is enablingnot slowing downrevenue generation
  • Help create momentum across the region by aligning teams toward winning business

Run a Disciplined Operation

  • Maintain strong financial performance across all branches
  • Ensure facilities, safety, and 5S standards are met without compromising speed
  • Standardize what worksbut don't let process slow down execution

How You'll Be Measured

  • Regional Parts Revenue & Gross Profit vs. Budget
  • Regional Service Revenue & Gross Profit vs. Budget
  • Speed of execution (turnaround time, responsiveness)
  • Customer satisfaction and retention
  • Performance consistency across branches
  • Branch 5S Scores

What We're Looking For

  • A high-accountability leader who drives results through people
  • Strong business instinctsyou understand what moves revenue and profit
  • High sense of urgencyyou don't tolerate slow or stuck operations
  • Ability to coach leaders, not just manage processes
  • Willingness to be in the field and engaged with teams and customers

Experience:

  • 5+ years leading multi-location teams or comparable leadership scope
  • Background in dealership, service, construction, or related industry preferred
  • Proven track record of improving performancenot just maintaining it

Travel

  • 6070% travel within region
  • This role is expected to be in branches regularlyleading from the front

Why Southeastern

  • You'll lead a region, not just oversee it
  • Clear expectations and accountability
  • A company focused on performance, speed, and growth
  • Opportunity to make a measurable impact quickly

About the Company

S

Southeastern Equipment Company

Southeastern Equipment stands behind the equipment we carry and the customers we serve. At Southeastern, you’re not only getting top performing equipment, you’re getting quality and trusted support. We’re here to make your equipment experience a great one.

Southeastern offers new, used, and rental equipment for each industry with full in-shop and field technician service and a dedicated parts department.

Experienced Manufacturers

Southeastern carefully selects dependable and experienced equipment manufacturers. Each manufacturer excels in delivering parts on time and providing outstanding warranty support. A wide range of trusted manufacturers are available to ensure the right product is available and each customer receives uninterrupted support.

Case, Southeastern’s primary vendor, is a world-class construction equipment manufacturer and trusted partner for over 50 years. Case has received numerous performance awards and leads the industry with their innovative products.

Factory Trained Technicians

Southeastern’s factory trained technicians understand that your equipment’s operation is key to your success. Our technicians have a wide range of experience and are always prepared with a fleet of service trucks. At your job site or in our facility, Southeastern’s factory trained technicians use advanced diagnostic and repair tools to provide the fastest turnaround.

On Hand and Specialized Parts

Southeastern has an extensive inventory of parts to efficiently support our service team. This on hand inventory allows service technicians to quickly diagnose and repair your equipment. Dedicated parts personnel are available at each location to help you find the part you need – even for older, specialized equipment.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Manufacturing - Other
FOUNDED
1957
WEBSITE
http://southeasternequip.com/