Assisted Living, Auditing, Clinical Facilities, Clinical Medicine, Clinical Practices/Protocols, Consulting, Cross-Functional, Customer Satisfaction, Customer Support/Service, Director of Nursing (DON), English Language, Health Department, Health Plan, Healthcare, Healthcare Management, Healthcare Quality, Infection Control, Leadership, Medicaid, Medicare, Mentoring, Multitasking, Nursing, Nursing Management, Patient Care, Policy Development, Process Development, Process Improvement, Quality Management, Quality Metrics, Quality of Care, Regulations, Regulatory Compliance, Service Delivery, Staff Development, Staff Training, Strategic Planning, Tactical Operations, Utilization Management
Regional Nurse Consultant Monarch Management
Regional Nurse Consultant Monarch Management
POSITION SUMMARY
The Regional Nurse Consultant builds and leads delivery of supporting services for our care management, utilization management, clinical quality, and population health teams. This position will oversee the Director of Nursing to help support, mentor and guide them in their roles. This position is responsible for unifying, further developing, and expanding the facility's clinical team to deliver a streamlined, effective, and client-centered approach to service. This position is responsible, as part of the regional facility leadership and care teams, for the overall patient care management process. This position provides oversight, guidance and support for the processes related to the development, implementation and outcomes of patient care plans as developed through clinician assessment. This position serves as a resource, positive role model, and mentor for Director of Nursing and other nursing staff within the facilities. The Regional Nurse Consultant oversees multiple areas, such as training, quality, and clinical regulatory compliance for their assigned region.
The Regional Nurse Consultant is responsible for supporting the DON and facility staff (both on and off site) which includes but is not limited to: Infection Control practices, Staff Development/education, annual/complaint surveys, developing and implementing clinical processes, providing direction and auditing facility practices to ensure positive outcomes.
ESSENTIAL RESPONSIBILITIES AND DUTIES
Ensures Clinical Teams are Operating within Regulatory
Requirements and Industry Best Practices Via His/her Quality Assurance, Clinical
Regulatory Oversight and Training
- Provides clinical and system training to new employees as well as refresher training to current employees.
- Fills in for vacant Director of Nursing and Nurse Manager Positions, as necessary.
- Assists with strategy and process development and implementation, including measurement of outcomes.
- Monitors and works closely with the DON and Nurse Managers on the status of the quality measures and takes the appropriate inventions when indicated.
- Participates in interviewing and selection of Director of Nursing and Nurse Manager Candidates.
- Assists in training in new Directors of Nursing and Nurse Managers.
- Conduct periodic meetings with the facility clinical teams.
- Collaborates regularly with leadership to share findings and coordinate and drive improvement efforts.
- Identification, tracking, resolving, responding to and reporting any quality-of-care issues.
Consistently Identifies Opportunities to Streamline Work, Improve
Processes, and Improve Consistency Within His/her Area and Across Clinical Teams
- Ensures clinical processes and teams operate seamlessly with other departments.
- Attend and actively participates in facility IDT meetings, clinical operations, and other operational meetings as required.
Develops or revises infection control policies in compliance with regulatory guidelines as well as emergency preparedness policies and procedures
- Incorporates current evidence-based research into policy development
- Assures policy compliance with all regulatory agencies
- Works with facility staff to assure feasibility and compliance with policy and initiatives
- Works with internal partners to validate and exercise the feasibility of such plans
Represents Monarch Healthcare Management with Academic and Other Organizations in the Community
- Represents Monarch on nursing advisory boards with local colleges and universities
- Facilitates clinical experiences with local college and universities and assures current and valid contracts with each requiring college/university.
FACILITY COMPLIANCE
- Promotes a highly positive workplace centered on strong customer service, inclusivity and ensuring staff feel welcome and supported
- Attends continuing education/in-services pertinent to your department and designated by the VP of Clinical Services
- Attends Educational programs on Continuous Quality Improvement, customer satisfaction and other such programs.
- Participates in inspections and audits as designated
- Is knowledgeable of the Residents' Bill of Rights and directs the facilities based on this
QUALIFICATIONS
Education and Experience
- Experience as a DON is preferred
- Progressive leadership experience in a health care environment; managing and developing a team, overseeing multiple functions and providing strategic and tactical direction and operational oversight.
- Knowledge of Medicare, Medicaid and Department of Health regulations, legislating and laws
- Must be able to perform essential functions of the position with or without reasonable accommodation.
- Must qualify for employment, after criminal background study per guidelines of Minnesota Department of HS
Preferred
- Experience in healthcare, skilled nursing facility or assisted living community
Required Skills and Abilities
- Ability to effectively manage multiple tasks and pivot with sudden demands of your attention
- Resilience: ability to welcome constructive feedback, course correct and not take it personally
- Personability; ability to get along with all personality types and inspire trust with residents, staff, family
- High emotional intelligence (EQ)
- Ability to actively listen, with the goal of understanding
- Ability to clearly speak and proficiently read and write in English
- Comfort in operating in ambiguous situations and with diverse populations
- Ability to thrive in an environment that is fast-paced and rapidly growing