The Regional Network Administrator is responsible for supporting and maintaining the network and telecommunications infrastructure within their assigned region. This role also provides backup support for locations managed by other Regional Network Administrators. The position involves ensuring system reliability, security, and performance while assisting with network design, disaster recovery, and integration of new acquisitions.
Responsibilities:
• Manage server backups and maintain backup documentation. • Develop and maintain disaster recovery documentation; conduct quarterly recovery tests. • Administer and maintain servers, including break/fix troubleshooting, monitoring, patching, and hardware lifecycle management. • Perform firewall administration, including configuration reviews, firmware updates, and security service maintenance. • Maintain network infrastructure (switches, WAN connectivity, wireless systems) and provide break/fix support. • Provide Tier 1 support for Corporate Active Directory and servers; Tier 2 support for application servers (SQL, Exchange, SharePoint). • Support telecommunications systems (break/fix and implementation assistance). • Assist with network design, system improvements, and onboarding of new acquisitions. • Attend department meetings and pursue professional development opportunities. • Perform other tasks and projects as assigned by management.
Required Experience and Skills:
• Minimum 7 years of experience in network/system administration. • Strong knowledge of Windows Server, SonicWall Firewall, and TCP/IP networking. • Ability to troubleshoot and resolve complex network and server issues. • Familiarity with enterprise-level network environments. • Excellent documentation and organizational skills.
Additional Requirements:
• No formal degree required; IT certifications preferred but not mandatory. • Ability to lift up to 50 lbs for equipment handling. • Proven track record of supporting large enterprise networks.
Work Conditions:
• Hybrid role, primarily office-based with quarterly travel within the region. • After-hours maintenance and on-call support required. • Must be able to work in a fast-paced environment and adapt to changing priorities.