Regional Manager

Job Type

Full-time

Description

About Prime: Prime Residential is an established owner and operator of more than 21,000 multifamily apartments and townhomes, providing appealing amenities and superior customer service in some of the most sought-after locations along the West Coast. We are committed to maintaining a richly diverse and inclusive company culture where all people feel welcomed and valued.

Region Details: The Regional Manager will oversee ~6 properties and will office out of our Bay Point Regional Office in CA

Schedule: Monday through Friday

Target Pay: $157,770 to $175,300 yearly + annual discretionary bonus

Role Overview: Prime Residential's Regional Managers are responsible for maximizing the long-term operating performance of multiple properties. They drive talent management, excellence in resident and prospect experience, and manage financials to maximize asset performance. This role ensures operational excellence across all aspects of property management, including people, product, promotion, and price. Regional Managers make sound business decisions in a dynamic environment and uphold consistent operating procedures. They proactively ensure financial success and develop a talented team to maintain the high standards expected in our communities.

Who You Are:

• A disciplined, customer-focused leader and mentor with a strong financial acumen in property management.
• An organized multi-tasker who strives to exceed expectations in a dynamic team environments.
• Flexible leader who can quickly adapt to changing landscape in their region.
• Enthusiastic about training, networking, team-building, and providing excellent customer service and sales in the property management industry.

• Recruit, engage, and retain exceptional property management professionals in office and maintenance positions.
• Support and develop Assistant Managers, Community Directors, Senior Community Directors, and Service Managers in managing associates and understanding the business.
• Follow protocols in documenting employee issues and managing risk.
• Execute marketing plans, maintain curb appeal and advertising focus, and evaluate cost per lease and traffic strategies.
• Monitor property performance relative to budget and adapt to changes.
• Maintain and adjust community goals for resident satisfaction and retention.
• Build and maintain a customer-focused culture of respect, responsiveness, and efficiency.
• Establish and enforce leasing and maintenance goals for all associates.
• Adhere to all federal, state, and local employment, fair housing, and landlord-tenant laws, and company policies.
• Collaborate with Legal, Risk Management, and Human Resources on safety and risk issues at properties.

• Bachelor's degree preferred.
• 5+ years of multi-site managerial experience in residential property management.
• Knowledge of federal, state, and local laws related to employment, fair housing, and landlord/tenant laws, as well as company policies and procedures.
• Proven experience in managing, building, and influencing teams.
• Demonstrated leadership and strategic thinking skills.
• Confidence in dealing with financial statements and financial analysis.

• Generous Benefits: Comprehensive medical, dental, vision, and RX plans.
• PTO: Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off.
• Retirement: 401(k) plan with company contribution.
• Career Growth: Prime Academy provides various development opportunities by position including foundational skills, technical skills, leadership essentials, and more.
• Education: Tuition reimbursement for continuous learning.
• Employee Housing Discount: Housing discount offered at Prime Residential properties.