We are seeking a full-time Regional Manager of Operations to join our growing dental group. This role will oversee multiple practices within the our Washington South region, ensuring excellent patient experience, operational consistency, financial performance, and strong team culture. The ideal candidate is a collaborative leader with proven multi-site operations experience, excellent communication skills, and a hands-on approach to coaching and process improvement.
Schedule: Monday–Friday with regular on-site visits across the region; occasional evenings or weekends as needed for practice openings or special events
Compensation: Competitive base salary plus performance-based bonus and comprehensive benefits
Key responsibilities/duties:
Lead, coach, and develop practice managers and regional staff to deliver consistent, high-quality patient care and service
Drive operational excellence across locations by implementing standardized processes for scheduling, sterilization, inventory, and clinical workflows
Monitor financial performance (revenue, production, collections, payroll) and partner with practice leaders to meet or exceed targets
Conduct regular site visits and audits to ensure compliance with clinical protocols, OSHA/HIPAA requirements, and infection control standards
Support recruiting, onboarding, and retention initiatives to build high-performing, patient-centered teams
Implement training programs, study clubs, and continuing education opportunities to develop clinical and front-office skills
Collaborate with marketing and patient experience teams to grow patient base and strengthen community relationships
Manage regional budgets, supply ordering processes, and vendor relationships to control costs and maintain equipment
Partner with clinical leadership to support quality improvement, case acceptance strategies, and use of clinical technology
Act as a regional escalation point for patient concerns and ensure timely, empathetic resolution
Qualifications:
Must live in the Central or South Puget Sound area (Olympia, Tacoma)
5+ years of progressive operations or multi-site management experience within Dental and/or a Dental Service Organization (DSO)
Demonstrated ability to lead distributed teams and drive measurable performance improvements
Strong financial acumen with experience managing budgets, P&L, and performance metrics
Excellent communication, coaching, and conflict-resolution skills
Familiarity with dental practice management software (e.g., Open Dental, Dentrix) preferred
Knowledge of regulatory requirements (OSHA, HIPAA, infection control) and best practices for clinical compliance
Willingness to travel frequently within the assigned region
Occasional overnight and/or out of state travel for meetings, trainings, and company events
Bachelor’s degree in business, healthcare administration, or related field preferred; equivalent experience considered
Benefits:
Medical, dental, and vision insurance
Company-paid basic life insurance and voluntary supplemental plans
Short-term and long-term disability options
401(k) with company match (up to 4%)
Generous PTO and paid holidays
Opportunities for career growth within a supportive, team-focused organization
About Elevate Dental Partners
Elevate Dental Partners is committed to providing partner dentists and their teams with the highest quality of life as they provide the highest quality dental care for their patients. Our goal is to empower our dentists to succeed by providing support services and a collaborative network of dental professionals.
As a successful candidate, you will embody the mission, vision, and values of Elevate Dental. We exist to serve our practices and patients, not the other way around. You show up every day (positive and flexible) ready to make an impact. We continuously look for ways to improve and partner together to collaborate and bring the best solutions to the table. We have fun but work hard. If something needs to get done, we own the outcome and hold each other accountable for the success of the entire company.