Regional Manager
MB2 Dental
Morrilton, Arkansas
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JOB DETAILS
LOCATION
Morrilton, Arkansas
POSTED
30+ days ago
MB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007, is seeking a Regional Manager to join our team!
The Regional Manager is responsible for the day-to-day operations of their assigned client dental office and for managing and directing their own office. The Regional Manager is a key position, as they are responsible for keeping MB2 abreast of any changes or needs across the entire brand and act as a senior liaison between the office brand and MB2. The daily support of all offices and reporting to their Director of Operations is the key role of the Regional Manager.
** This role will have frequent local travel to the following cities: Morrilton, Vilonia, Greenbrier, and Perryville. **
Responsibilites
- Lead/manage multiple offices
- Mentor and support your office managers daily
- Manage new skill assessments in your offices
- Train new employees with the following training philosophy:
- Manager performs the task, trainee observes
- Manager performs the task, trainee helps
- Trainee performs the task, Manager helps
- Trainee performs the task, Manager observes
- Checking in daily with the office managers or assistant managers to see what is working that day, what is needs improvement, and what are possible solutions to make the improvements.
- Keep informed of any patient or employee issues.
- Review Employee Warning Notices/Write-ups and be involved in this process (i.e. in person or on the phone)
- Use SplashTop throughout the day to view current and upcoming schedules, check whether things are running smoothly, and head off potential issues.
- Ensure that any office supplies needed are ordered and received.
- Responsible for receiving the marketing update from the office managers at the end of each week and reviewing it in order to be able to report on it.
- Responsible for receiving the petty cash logs from the office managers at the end of each week and reviewing them
- MTD Productions, Collections, and Insurance Aging over 30 days need to be emailed to the Director of Operations on the 15th and at the end of the month.
- Help with daily operations as needed.
- Attend biweekly Manager calls.
- Bring Supplies, petty cash, and payroll checks to your offices.
- Perform or review 90-day and annual performance evaluations and send them to the MB2 Dental Human Resources department.
- Ensure compliance with company policies and with State, Federal, and other regulatory bodies.
Qualifications
- 5+ years of dental office management required
- In-depth knowledge of all company policies and rules
- Well-informed of all state and federal applicable laws, including but not limited to HIPAA, Discrimination Guidelines, Sexual Harassment Statutes, and OSHA Regulations
- Fully versed in Dentrix in order to manage the office and aid other brand offices
- Competent in Microsoft Office and Windows OS
- Knowledge of business and management principles
- Highly skilled in verbal and written communication
MB2 Dental Solutions, LLC is an equal opportunity employer.
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