Regional Manager, Inflight Dining Operations (New York City, NY, US)

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Flight Service Team within the Customer Experience Division.
• Responsible for system audits as it relates to scheduled meal services.
• The pay range for this position is $56,000 - $99,000, taking into account the qualifications and experience of the selected candidate.

What you'll do

• Acts as an internal subject matter expert regarding onboard galley packing, equipment, and related policies and procedures for inflight catering
• Oversees the completion of monthly changes in the galley packing system by an external supplier (CBASE)
• Audits catering diagrams for accuracy with scheduled provisioning in AirVision catering system
• Oversees the communication of all galley changes for both internal and external users
• Resolves galley packing issues and performs ad hoc analysis for new service concepts and aircraft
• Investigates catering problems and issues
• Assists with development and implementation of solutions as related to galley diagrams
• Works in conjunction with vendors and providers sourcing products or service requests
• Acts as the liaison between CBASE and AA Flight Service Procedures
• Ability to travel domestically and internationally

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree or equivalent experience/training
• 3 years experience in airline/hotel food and beverage, restaurants, catering, purchasing, or Flight Service
• Prior project management work experience
• This role would require 50% - 75% of travel domestic and international.
• Would need a passport prior to employment.

Preferred Qualifications- Education & Prior Job Experience

• Experience in airline catering operations, aircraft galleys, or flight service

Skills, Licenses & Certifications

• Knowledge of Microsoft Office to include Word, Excel, Outlook, PowerPoint and Publisher
• Ability to be creative and analytical, with demonstrated problem-solving and decision-making skills
• Ability to manage workloads with changing priorities, limited direction and ease
• Ability to concisely present work to internal and external parties
• Ability to organize, lead, and plan projects
• Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

What you'll get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.