Auditing, Automotive Industry, Automotive Repair and Maintenance, Best Practices, Car Wash, Coaching, Communication Skills, Concrete, Corrective Action, Customer Experience, Customer/Client Research, Device Drivers, Driver's License, English Language, Equipment Maintenance/Repair, Leadership, Maintain Compliance, Multilingual, New Store Openings, OSHA, Online Marketing, Operational Expenditure (OPEX), Operations, PCI, Performance Analysis, Performance Metrics, Problem Solving Skills, Profit & Loss, Profit & Loss Management, Regulations, Retail, Safety Compliance, Safety Standards, Safety/Work Safety, Spanish Language, Trend Analysis
WHAT YOU'LL OWN
Drive regional performance - Oversee daily operations across 4–7 locations — ensuring consistency in service, quality, safety, and profitability at every site.
Develop Site Managers - Coach, develop, and grow high-performing Site Managers and ASMs. Your best output is a leader who doesn't need you present to succeed.
Own the P&L - Manage labor and operational expenses with full accountability for EBITDA. You know your numbers and you act on them — not just report them.
Run structured site visits - Conduct regular audits to evaluate execution, coach leaders, and identify improvement opportunities — not just 'check-ins.' You leave every site better than you found it.
Turn data into decisions - Leverage KPIs, customer feedback, and performance data to drive operational decisions and implement improvement strategies across your region.
Build succession depth - Identify and develop high-potential team members across your sites to build a strong leadership pipeline before you need it.
Champion culture and compliance - Foster consistency in team development, staffing practices, and a strong workplace culture. Ensure OSHA, PCI, and safety standards are met — every site, every time.
Support growth - Lead new store openings, re-openings, and change initiatives. Partner with People Success, L&D, and Marketing to drive site-level success.
WHAT YOU BRING
- 3+ years of multi-site leadership experience in retail, hospitality, or service operations — car wash industry preferred
- Track record of developing Site Managers who outgrow the role — not just managing them
- Financially accountable — you own EBITDA and can walk through your numbers and explain variance
- Operationally rigorous — you audit sites, identify gaps, and build concrete correction plans
- Strong communicator equally effective with frontline teams and senior leadership
- Experience supporting new store openings or acquisitions is a strong plus
- Familiarity with Jolt, ECWU, Monday.com, or UKG is a plus
- Knowledge of car wash equipment, maintenance practices, and safety regulations
- Bilingual (English/Spanish) — strong plus in FL markets
- Valid driver's license and reliable transportation required; minimum 50 hours/week
HOW YOU SHOW UP — ECW COMPETENCIES
- Customer-Centric Approach — Ensures consistent customer experience across multiple sites and supports Site Managers in building strong service cultures.
- Problem-Solving — Identifies performance trends across locations and addresses recurring or complex issues.
- Team Collaboration — Encourages collaboration between sites, shares best practices, and reduces silos.
- Drives Results — Ensures multiple locations meet targets, uses performance data to guide focus, and supports improvement plans.
- Safety & Compliance — Monitors safety trends, supports corrective actions, and ensures consistent safety practices across sites.
- Job Knowledge & Technical Proficiency — Understands operational drivers across sites and develops leadership capability in systems and processes.
Why El Car Wash
El Car Wash is Florida's #1 express car wash and growing fast into new markets. Regional Managers are how we scale — your leadership is what makes consistency possible across every site, every day.
WHAT YOU'LL GET
- Full comprehensive benefits (Health, Vision, Dental)
- 401(k) with 4% match — yes, free money
- Parental leave (maternity & paternity)
- On-the-job training and real career growth