Regional Director of Resident Care

About Arvum Senior Living

Arvum Senior Living proudly manages Assisted Living and Memory Care communities across 8 different states, representing over 2,000 units throughout the Gulf Coast and Midwest region. Rooted in our Pillars of Excellence, Arvum creates purpose-driven environments where seniors are supported with compassion and where Team Members find meaningful work, strong culture, and continuous opportunities to grow.

As part of one of the largest senior living organizations in the country, Arvum communities have earned Great Place to Work® certifications from 2022–2026. At Arvum, your purpose and your growth are important to us. We continually aspire to and invest in learning and development opportunities that support our team members’ professional growth, ensuring every Team Member can build a rewarding and enriching career.

Open to applicants in Iowa, Nebraska, Missouri, and Illinois

The position provides guidance to the Clinical Department. Responsibilities for this key position will support consistent, safe, and effective nursing practice in accordance with all applicable laws, regulations, and organizational standards. The position will advise by supporting the aspects and principles of a person-centered approach to care delivery with guidance through leadership, education, quality improvement and risk management to a small-scale portfolio. The position directly reports to the Vice President of Support Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

General

• Develop and maintain collaborative relationships with appropriate agencies, community leaders, and businesses, identifying programs and services that will be beneficial to residents or address a specific resident need; ensures that all such programs and services support the objectives, vision, and strategic plan of the clinical department.
• Collaborates with ARVUM/SummerHouse Vice President of Support Services, Discovery Vice President of Resident Care, the National Director of Clinical Staff Development, and the National Director of Memory Care to identify and respond to clinical department needs.
• Implements and interprets the programs, goals, objectives, policies, and procedures of the department and provide analytical data on key performance metrics.
• Performs proficiently in all nursing competency areas in assisted living and memory care setting, within scope of practice, including but not limited to direct resident care, family support, resident rights, and safety. 
• Identifies high-risk resident conditions or events and appropriate scalable responsive measures.
• Develops and provides education to Regional Director of Resident Care and Resident Care Specialist in collaboration with the National Director of Clinical Education.
• Knowledge and supports policies and practices developed by the company.
• Monitors the effectiveness of systems across departments by way of formal and informal on-site visits such as preparatory process reviews, simulated surveys, and virtual interfaces.
• Provides on-site and virtual support during company acquisitions.
• Involved in the development and implementation of clinical programming.
• Oversees the clinical quality assurance programs, survey readiness, risk mitigation measures, and regulatory policies and procedures.
• May serve as a member of clinical and risk management committees.
• Develops and manages vendor partnerships and standardization across the management company to create efficiency and ensure a high-quality experience with resident care.
• Monitor and supervise departmental budget compliance.

 Resident Care and Regulatory Compliance

• Monitors the practice of resident care policies and procedures, in accordance with all applicable laws, regulations, and organizational standards.
• Guides the development and improvement of clinical policies, procedures, and programs.
• Knowledge of new or changing regulatory requirements and implements changes as needed.
• Participates in review of incidents, accidents, and clinical risk scenarios to safeguard residents and mitigate liability and risk.
• Monitors timely entry of incidents and accidents in software programs and ensures a thorough investigation is completed.
• Collaborates with all disciplines to reduce risk.
• Serves as a champion and key educator for our infection control and prevention program.
• Guides regional team members with the management of infectious illnesses and communicable disease outbreaks.
• Monitors appropriate notification and involvement of the local and/or state public health departments as required.
• Monitors adherence of the resident pre-admission assessment process and the clinical denial process.
• Reviews of prospective and existing residents as needed.
• Reviews of potential move-outs as needed.
• Monitor and evaluate level of care assessments for timely completion, accuracy, and compliance with applicable laws, regulations, and organizational standards.
• Support a learning culture where, in part, programs use data, trending analyses, and innovation to deliver evidenced/consensus-based solutions.
• Participates in the interview and selection process for Regional Directors of Resident Care, Resident Care Specialist, Directors of Health and Wellness and other key team members.
• Assists with the onboarding, orientation, and ongoing development of these positions under the direction and collaboration with the National Director of Clinical Education.
• Maintain a professional development system that includes comprehensive onboarding, clinical supervision, and periodic job performance reviews for the Regional Directors of Resident Care and Resident Care Specialist.
• Takes initiative in developing nursing leadership skills, clinical skills, and competencies through continuing education and participation in senior living and organizations.
• Completes company required training and education as assigned.
• Monitors training compliance for the clinical department.
• Collaborates with operational leaders and other disciplines to develop and monitor staffing and labor budgets, nursing supply budgets, and community occupancy targets.
• Participates in the annual budget process as assigned.
• Tracks regulatory outcomes, identifies trends, and provides guidance to regional team members in the development of corrective action or performance improvement plans.
• Monitors effective implementation of quality improvement plans
• Collaborates with the legal and compliance departments on regulatory requirements and plans of correction.

 Clinical Risk Management, Safety, and Infection Control

• Guides Regional Director Resident Care to conduct routine and episodic quality rounds and compliance audits at communities. Reviews and provides feedback on actions to minimize liability and risks as a result of the compliance visits.
• Monitors and reviews key performance indicator data to identify quality trends.
• Develops and implements corrective action plans with Regional Director of Resident Care, and operational leaders.
• Participates in site visits provide supervision, clinical expertise, and enhanced communication.
• Monitors the overall operation of the resident care department of management company.
• Performs community reviews in response to operational needs, significant occurrences, and management changes.

 Occupancy Development

• Reviews and investigates resident/family/responsible party complaints as needed.
• Monitors compliance with resident rights policies and works to resolve grievances as needed.
• Leads or participates in an interdisciplinary team to improve the quality-of-care delivery.
• Works closely with the sales team to assist in initiatives that support occupancy.

Leadership Development

• Support a learning culture where, in part, programs use data, trending analyses, and innovation to deliver evidenced/consensus-based solutions.
• Participates in the interview and selection process for Regional Directors of Resident Care, Resident Care Specialist, Directors of Health and Wellness and other key team members.
• Assists with the onboarding, orientation, and ongoing development of these positions under the direction and collaboration with the National Director of Clinical Education.
• Maintain a professional development system that includes comprehensive onboarding, clinical supervision, and periodic job performance reviews for the Regional Directors of Resident Care and Resident Care Specialist.
• Takes initiative in developing nursing leadership skills, clinical skills, and competencies through continuing education and participation in senior living and organizations.
• Completes company required training and education as assigned.
• Monitors training compliance for the clinical department.
• Collaborates with operational leaders and other disciplines to develop and monitor staffing and labor budgets, nursing supply budgets, and community occupancy targets.
• Participates in the annual budget process as assigned.
• Serves as a champion of company culture.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

•    Knowledge of clinical practice and operational procedures as well as laws, regulations, and guidelines governing functions in assisted living and memory care setting.
• Strong understanding of assisted living and memory care operations.
• Strong understanding of EMR/EHR software and/or physician practice management applications.
• Ability to gather and analyze data.
• Language Ability:
  • Ability to communicate effectively speaking the primary language of the residents.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
• Mathematical Skills:
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Cognitive Demands:
  • Ability to apply common sense understanding to conduct instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills:
  • Proficiency in computer skills, Microsoft Office, and ability to learn new applications.
• Competencies:
  • Must demonstrate an interest in working with an aging adult population.
  • Interacts with guests, residents, and staff in a courteous and friendly manner.
  • Responds promptly to resident needs.
  • Supports organization's goals and values.
  • Balances team and individual responsibilities
  • Ability to manage multiple priorities.
  • Ability to delegate assignments.
  • Competent in organizational and time management skills
  • Demonstrates good judgment, problem solving and decision-making skills.
  • Ability to work flexible schedule.

ENVIRONMENTAL ADAPTABILITY 

• Frequent travel is required.
• Works primarily indoors in a climate-controlled setting.
• Team Members may be exposed to blood and/or body fluids with potential exposure to hazardous materials and infectious diseases.
• Possible exposure to unpleasant odors.
• Possible exposure to chemicals as identified in the SDS Manual.

QUALIFICATIONS

• Registered Nurse in good standing, licensed by the state
• Bachelor-level healthcare degree required; master's preferred
• (5 or more) years senior living experience in a leadership role
• BLS Certification
• Experience in multi-state and multi-community support

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026!

A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Find out what makes working at Discovery unique in the world of senior living. Discover Your Purpose!

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our “Pillars of Excellence.” They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Benefits You’ll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state-mandated and/or federally required background screenings, which may include criminal history checks, fingerprint-based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access.

Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state-specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members.

Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.