Regional Director of Operations

Discovery Senior Living

Dallas, TX

JOB DETAILS
SKILLS
Best Practices, Budgeting, Communication Skills, Email Management/Administration, Employee Relations, Exceeded Sales Goal, Financial Compliance, Financial Statements, HTML (HyperText Markup Language), Leadership, Marketing, Occupancy Planning, Organizational Development/Management, Philosophy, Safety/Work Safety, Sales Operations, Set Goals, Team Building, Team Lead/Manager, Team Player, Worker's Compensation
LOCATION
Dallas, TX
POSTED
3 days ago

About Discovery Senior Living Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home. With three decades of experience, the…" /> Regional Director of Operations @ Discovery Senior Living

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Regional Director of Operations

Dallas, TX

About Discovery Senior Living Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home. With three decades of experience, the…","html_description":"

About Discovery Senior Living

Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home. With three decades of experience, the award-winning management team has been developing, building, marketing, and managing diverse senior-living communities across the United States. By leveraging its innovative "Experiential Living" philosophy across a growing portfolio in excess of 350 communities and over 35,000 homes in nearly 40 states, and 19,000 dedicated employees, Discovery Senior Living is a recognized industry leader for performance, innovation and lifestyle customization and, today, ranks among the 2 largest U.S. senior living operators.

Discovery Senior Living is looking for a Regional Director of Operations to join our Morada region.

Location: DFW Only

Responsibilities:

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

  • Manages the organization's operations by directing and coordinating activities consistent with established goals, objectives, and policies of Discovery Senior Living.
  • Communicates a clear, resident-focused vision to communities
  • Reviews annual resident satisfaction survey. Develops and deploys programs to ensure and increase resident satisfaction
  • Manages the Executive Director of each community. Holds Executive Director accountable for achievement of community-specific and organization-wide goals
  • Develops plan to meet NOI expectations with each Executive Director
  • Ensures budgeted revenue is achieved or exceeded by maximizing occupancy
  • Develops and executes plans to increase occupancy
  • Reviews monthly financial statements, implements plans of action with Executive Director for deficiencies
  • Maintains strong knowledge of competition
  • Performs above duties by being a visible presence in the communities
  • Generally, spends four days per week at the various communities. Remainder of work is regularly performed from the corporate office
  • Other duties as assigned

Supervisory Responsibilities:

  • Oversee and/or manage efforts related to recruitment, hiring, employee relations and separations of Community Leaders in accordance with policy.
  • Responsible for oversight of Community Executive Directors, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget within the Region.
  • Responsible for delegating authority, responsibility and accountability to the responsible leader.
  • Lead the Regional team in support of the mission and values of the organization in accordance with community values.
  • Demonstrate an attitude of teamwork when interacting with Community Team Members; take ownership of job responsibilities through prompt and appropriate follow-up to issues as they arise (ensuring appropriate resolution); anticipate needs of residents and/or Community Team Members in a proactive fashion.
  • Promote development of team management skills, capabilities and sharing of best practices through participation in and leadership within Region.

Qualifications:

  • A minimum of a Bachelor's degree in a related field
  • A minimum of five years' experience in a Senior Living leadership role that includes Sales/Operations responsibilities

Benefits:

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.

EOE D/V

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We are an equal opportunity employer and give employment and promotional consideration without regard to race, color, sex, religion, age, national origin, marital or veteran status, disability, sexual orientation, gender identity, or any other protected class as defined by local, state, or federal law.

If you are selected for employment with Discovery Senior Living, you will also be hired simultaneously by Oasis, a Paychex Company, as you co-employer. Discovery Senior Living is your employer for the purposes of managing the day-to-day operations of the company and the employees. This includes responsibility for the worksite, scheduling of work, safety, and the direction of the individual team members in their positions. Oasis, a Paychex Company, is the co-employer for managing the administrative portion of employment, such as benefits, payroll, and workers' compensation insurance.

Applicants in the State of Maryland; an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and submit to a fine not exceeding $100.

Except for applications submitted within the City of Columbia, South Carolina, applications are active for 30 days but will remain on file for one (1) year. Applications submitted within the city of Columbia, South Carolina will remain active for 30 days but on file for three (3) years.

Applicants seeking reasonable accommodation with the application and/or interview process should contact the hiring manager.

Applicants are subject to a background check for any convictions directly related to the position, its duties and responsibilities. Employment is conditional based upon the results of the background check. Only job-related convictions will be considered and will not automatically disqualify a candidate.

Applications are active for 30 days but will remain on file for one (1) year.

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About Discovery Senior Living

Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home. With three decades of experience, the award-winning management team has been developing, building, marketing, and managing diverse senior-living communities across the United States. By leveraging its innovative "Experiential Living" philosophy across a growing portfolio in excess of 350 communities and over 35,000 homes in nearly 40 states, and 19,000 dedicated employees, Discovery Senior Living is a recognized industry leader for performance, innovation and lifestyle customization and, today, ranks among the 2 largest U.S. senior living operators.

Discovery Senior Living is looking for a Regional Director of Operations to join our Morada region.

Location: DFW Only

Responsibilities:

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

  • Manages the organization's operations by directing and coordinating activities consistent with established goals, objectives, and policies of Discovery Senior Living.
  • Communicates a clear, resident-focused vision to communities
  • Reviews annual resident satisfaction survey. Develops and deploys programs to ensure and increase resident satisfaction
  • Manages the Executive Director of each community. Holds Executive Director accountable for achievement of community-specific and organization-wide goals
  • Develops plan to meet NOI expectations with each Executive Director
  • Ensures budgeted revenue is achieved or exceeded by maximizing occupancy
  • Develops and executes plans to increase occupancy
  • Reviews monthly financial statements, implements plans of action with Executive Director for deficiencies
  • Maintains strong knowledge of competition
  • Performs above duties by being a visible presence in the communities
  • Generally, spends four days per week at the various communities. Remainder of work is regularly performed from the corporate office
  • Other duties as assigned

Supervisory Responsibilities:

  • Oversee and/or manage efforts related to recruitment, hiring, employee relations and separations of Community Leaders in accordance with policy.
  • Responsible for oversight of Community Executive Directors, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget within the Region.
  • Responsible for delegating authority, responsibility and accountability to the responsible leader.
  • Lead the Regional team in support of the mission and values of the organization in accordance with community values.
  • Demonstrate an attitude of teamwork when interacting with Community Team Members; take ownership of job responsibilities through prompt and appropriate follow-up to issues as they arise (ensuring appropriate resolution); anticipate needs of residents and/or Community Team Members in a proactive fashion.
  • Promote development of team management skills, capabilities and sharing of best practices through participation in and leadership within Region.

Qualifications:

  • A minimum of a Bachelor's degree in a related field
  • A minimum of five years' experience in a Senior Living leadership role that includes Sales/Operations responsibilities

Benefits:

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.

EOE D/V

JOB CODE: 1007069

About Discovery Senior Living Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home. With three decades of experience, the…","html_description":"

About Discovery Senior Living

Discovery Senior Living is a family of companies that includes Discovery Management Group, Integral Senior Living, Provincial Senior Living, Morada Senior Living, TerraBella Senior Living, LakeHouse Senior Living, Arvum Senior Living, Discovery Development Group, Discovery Design Concepts, STAT Marketing, and Discovery At Home. With three decades of experience, the award-winning management team has been developing, building, marketing, and managing diverse senior-living communities across the United States. By leveraging its innovative "Experiential Living" philosophy across a growing portfolio in excess of 350 communities and over 35,000 homes in nearly 40 states, and 19,000 dedicated employees, Discovery Senior Living is a recognized industry leader for performance, innovation and lifestyle customization and, today, ranks among the 2 largest U.S. senior living operators.

Discovery Senior Living is looking for a Regional Director of Operations to join our Morada region.

Location: DFW Only

Responsibilities:

The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

  • Manages the organization's operations by directing and coordinating activities consistent with established goals, objectives, and policies of Discovery Senior Living.
  • Communicates a clear, resident-focused vision to communities
  • Reviews annual resident satisfaction survey. Develops and deploys programs to ensure and increase resident satisfaction
  • Manages the Executive Director of each community. Holds Executive Director accountable for achievement of community-specific and organization-wide goals
  • Develops plan to meet NOI expectations with each Executive Director
  • Ensures budgeted revenue is achieved or exceeded by maximizing occupancy
  • Develops and executes plans to increase occupancy
  • Reviews monthly financial statements, implements plans of action with Executive Director for deficiencies
  • Maintains strong knowledge of competition
  • Performs above duties by being a visible presence in the communities
  • Generally, spends four days per week at the various communities. Remainder of work is regularly performed from the corporate office
  • Other duties as assigned

Supervisory Responsibilities:

  • Oversee and/or manage efforts related to recruitment, hiring, employee relations and separations of Community Leaders in accordance with policy.
  • Responsible for oversight of Community Executive Directors, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget within the Region.
  • Responsible for delegating authority, responsibility and accountability to the responsible leader.
  • Lead the Regional team in support of the mission and values of the organization in accordance with community values.
  • Demonstrate an attitude of teamwork when interacting with Community Team Members; take ownership of job responsibilities through prompt and appropriate follow-up to issues as they arise (ensuring appropriate resolution); anticipate needs of residents and/or Community Team Members in a proactive fashion.
  • Promote development of team management skills, capabilities and sharing of best practices through participation in and leadership within Region.

Qualifications:

  • A minimum of a Bachelor's degree in a related field
  • A minimum of five years' experience in a Senior Living leadership role that includes Sales/Operations responsibilities

Benefits:

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.

EOE D/V

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We are an equal opportunity employer and give employment and promotional consideration without regard to race, color, sex, religion, age, national origin, marital or veteran status, disability, sexual orientation, gender identity, or any other protected class as defined by local, state, or federal law.

If you are selected for employment with Discovery Senior Living, you will also be hired simultaneously by Oasis, a Paychex Company, as you co-employer. Discovery Senior Living is your employer for the purposes of managing the day-to-day operations of the company and the employees. This includes responsibility for the worksite, scheduling of work, safety, and the direction of the individual team members in their positions. Oasis, a Paychex Company, is the co-employer for managing the administrative portion of employment, such as benefits, payroll, and workers' compensation insurance.

Applicants in the State of Maryland; an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and submit to a fine not exceeding $100.

Except for applications submitted within the City of Columbia, South Carolina, applications are active for 30 days but will remain on file for one (1) year. Applications submitted within the city of Columbia, South Carolina will remain active for 30 days but on file for three (3) years.

Applicants seeking reasonable accommodation with the application and/or interview process should contact the hiring manager.

Applicants are subject to a background check for any convictions directly related to the position, its duties and responsibilities. Employment is conditional based upon the results of the background check. Only job-related convictions will be considered and will not automatically disqualify a candidate.

Applications are active for 30 days but will remain on file for one (1) year.

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Discovery Senior Living