Accounting Close, Administrative Skills, Background Investigation, Billing, Chemistry, Communication Skills, Computer Skills, Customer Service Management, Customer Support/Service, Detail Oriented, Inventory Management, Logistics, Microsoft Access Database, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Order/Customer Fulfillment, Organizational Skills, Performance Metrics, Pricing, Problem Solving Skills, Process Improvement, Purchase Orders, Sales, Team Player, Telemetry, Time Management
About PVS Chemicals, Inc.
PVS enables our world through the safe and reliable delivery of chemistry, either created by us or sourced through trusted partners. The products and services that we provide touch everyone in some unique way. We are passionate about the work we do and abide by our guiding principles, The Nicholson Nine, to be a safe and sustainable chemical provider the world trusts. With a career at PVS, you'll play a vital role in the daily lives of millions of people.
Key responsibilities (May include but not limited to):
- Receive and review orders (verbal, faxed, mailed, electronic) , dispatch and process in a timely manner
- Order product from various vendors to fulfill orders/stock
- Manage customer pricing
- Process customer requests
- Verify and maintain inventories for each market
- Daily telemetry review
- Promote process and execute X Matrix, improvement priorities and KPI’s
- Reporting non-conformance’s via the Service Report System
- Manage accounts in cooperation with sales representatives
- Investigate issues and communicate with sales team and customers as required
- Assist in month end process: invoicing, purchase orders, inventory balancing and portal review
- Continual system and process review for improvement
- Provide assistance in general office administration
- Be in rotation for afterhour’s phone.
- To continually exceed the expectations of our customers and vendors.
- Other responsibilities as assigned
Required Education / Training / Equivalent Experience (Prior to hire / transfer):
- Associate Degree or relevant college experience
- Customer Service experience (2-4 Years)
- Logistics background or exposure.
- Excellent Communication Skills
- Organizational skills and Multitask Management
- Detail Oriented
- Computer skills to include Access, Word, Excel, Out Look
- Ability to excel in a high paced deadline oriented environment
- Problem solving skills
- Team Player
- Positive Attitude
- Job longevity (stayed in positions or field over 3 years)
OJT (Required within the initial employment period – varies per position and experience):
- Basic understanding of NACD / Responsible Care
- Service Report system
- Understand applicable procedures, work instructions, forms, checklists, etc.
- Applicable ADAGE skills
- PVS 101
Benefits Include:
- Paid Time Off
- Health Insurance
- Dental Insurance
- Vision Coverage
- Life Insurance
- Short Term Disability
- Health Savings Account
- 401K Matching
PVS values diversity and is committed to upholding the laws and regulations published by the Equal Employment Opportunity Commission. As an equal opportunity employer, PVS makes all employment-related decisions based upon qualifications, merit, and business needs.
Applicants must be able to pass a drug screen and background check.