Travel and Territory Management
- Serve as a primary resource for prospective students and families to support the recruitment, application process, and enrollment to the University
- Plan, organize and attend various recruitment and yield events for the University that occur in the day, evening, and on weekends
- Identify, register, and attend high school and college visits, college and transfer fairs, and other recruitment opportunities within the assigned territory
- Responsibly manage a budget for the assigned territory, including purchasing travel expenses and submitting timely expense reports
- Assist other regional admission staff as needed with recruitment events/programs, including support as needed outside of the assigned territory (with potential for limited international travel)
- Frequent travel to in-state and out-of-state meetings and events, requiring a valid driver's license, insurance, and personal vehicle
- Effectively communicate the value of an Arizona education through conversation, presentation, at college fairs, and in written communication
- Responsible for providing initial financial aid and scholarship guidance
- Support students to complete their applications by submitting materials and required documents within the assigned territory, being mindful of key dates and deadlines
- Oversee the management of assigned territory market to establish benchmarks to reach overall recruitment goals
Application Review
- Reads, evaluates and recommends admissions decisions via a comprehensive application review model for prospective students from assigned territory and other students as assigned
- Counsel applicants, parent/guardians, and counselors on the application process, admissions decisions and merit scholarships.
- Utilizes training, sound personal judgment and experience to consider each student's full academic history, in the context of where a student lived and learned, and other life experiences to make recommendations for admission to the University of Arizona
- Participate in committee review and shared decision-making
- Utilizes Technolutions Slate CRM and analytical tools to maintain a consistent and data-driven process free from bias and in alignment with university and enrollment goals at the direction of Admissions leadership
Relationship Building
- Counsel prospective students and families about admissions, financial aid, academic programs and student life at the University of Arizona
- Maintain professional affiliations including local, regional, and national affiliates as it correlates with the scope of your enrollment goals
- This role involves a high level of communication via SMS text, email, phone correspondence with active engagement and timely follow up required.
- Accurately records engagement, interactions, and work, successfully navigating multiple university systems of record and client relation management systems
- Develop and grow partnerships with community college advisors and other community college campus partners
- Communicate and coordinate with high school counselors and advisors to nurture relationships and establish rapport
Strategic Recruitment
- Researches, designs and implements strategic recruitment activities in collaboration with supervisor and other Enrollment Management leadership
- Administers and assists in the coordination of assigned recruitment programs, projects, activities and events to cultivate and recruit prospective students.
- Utilizes analytical tools and research skills to seek new opportunities and interventions in recruitment and enrollment work
- Stays on top of broader higher education and admissions profession topics
- Liaise with internal campus partners and external stakeholders to support university objectives
- Represents the university at professional conferences and related events
Knowledge, Skills, and Abilities (KSAs):
- Skill for helping students in a higher education setting.
- Strong oral and written communication skills, public speaking, and presentation skills.
- Ability to collaborate with colleagues to effectively manage competing job responsibilities.
- Ability to work independently and proactively to meet position goals and deadlines.
- Ability to maintain a high levels of customer service, and meet students where they are.
- Excellent time management and organizational skills.
- Skill in building relationships with educators, professionals, students, and families.
- Ability to follow laws and guiding principles of recruitment work, including FERPA regulations.