Recruitment and Territory Management
- Acts as the main point of contact from interest to enrollment for students within one''s assigned territory.
- Maintains an in-depth and holistic understanding (through training and continuous research) of the University of Arizona's rankings, academic program offerings, application requirements, policies, and key selling points for all undergraduate degree programs.
- Manage a personal and office email inbox; Respond in a timely manner to incoming student queries.
- Maintain an advising appointment calendar and meet regularly with students and families.
- Manage a phone line with texting and other communication methods; Respond in a timely manner to incoming student queries.
- Outreach, schedule and prepare virtual presentations for community colleges, universities, partners, parents and families, and staff based on the specific presentation needs.
- Utilize one's cultural competency and communication skills to expertly execute verbal and written communications in a clear, concise manner.
- Build a comprehensive virtual and in-person recruitment plan that directly aligns with territory enrollment goals and has strong return on investment.
- Prepare an estimated travel budget, including flight, hotel, per diem, event and other anticipated costs for recruitment travel.
- Book all in-country travel needs, including flight, hotel, transportation, logistics, material shipment, etc. and maintain receipts for each booking.
- Strategically schedule all recruitment activities, plan for sufficient material needs and expertly execute.
Application Review
- Review and evaluate undergraduate applications, including transcripts, essays, recommendation letters, extracurriculars and exam scores.
- Utilizes training, sound personal judgment and experience to consider each student's full academic history, in the context of where a student lived and learned, and other life experiences to make recommendations for admission to the University of Arizona.
- Assess a student''s overall character without bias and determine alignment with institutional values.
- Understand and interpret transcripts from all countries and educational systems.
- Analyze application materials for authenticity.
- Score completed student applications based a predetermined rubric.
Data Entry and Management
- This role involves a high level of communication via SMS text, email, phone correspondence with active engagement and timely follow up required.
- Utilize the Slate CRM for student outreach at all stages of the admission funnel; Activities not limited to:
Call, text, email prospective students as they express interest.
- Monitor student progress on their application.
- Ensure completion of all student application materials, specifically ensuring proper transcripts, English proficiency exam scores, essay requirements, resume, etc.
- Congratulate each admitted student following their offer of admission.
- Support admitted students in their next steps and arrival tasks.
- Input and maintain accurate student data.
- Record all student interactions.
- Utilize the Slate CRM to manage all recruitment activities and complete follow-up reports within the system following each event/activity.
- Maintain up-to-date contact information for college counselors, university contacts and government staff.
Relationship Building
- Maintain professional affiliations including local, regional, and national affiliates as it correlates with the scope of your enrollment goals.
- Develop and grow partnerships with community college advisors and other community college campus partners.
- Establish a regional transfer recruitment presence and students'' knowledge of the University of Arizona through visible, consistent relationship building in assigned territory.
Physical and Environmental Requirements
- Must be able to lift up to 20 pounds.
Knowledge, Skills & Abilities
- Knowledge of the Technolutions Slate CRM.
- Skill for helping students in a higher education setting.
- Strong oral and written communication skills, public speaking, and presentation skills.
- Ability to collaborate with colleagues to effectively manage competing job responsibilities.
- Ability to work independently and proactively to meet position goals and deadlines.
- Ability to maintain a high levels of customer service, and meet students where they are.
- Excellent time management and organizational skills.
- Skill in building relationships with educators, professionals, students, and families.
- Ability to follow laws and guiding principles of recruitment work, including FERPA regulations.