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Regional Collections Specialist (Hybrid Position)

Waste Pro

Doraville, GA

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JOB DETAILS
SKILLS
Billing, Communication Skills, Credit Cards, Credit Processing, Credit Reports, Credit Risk, Credit and Collections, Fair Credit Reporting Act (FCRA), Identify Issues, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Resolve Customer Issues, Risk, Sales, Sales Training, Team Building, Team Lead/Manager, Time Management, Training/Teaching, Willing to Travel
LOCATION
Doraville, GA
POSTED
7 days ago
Now Hiring a Collections Specialist .... Join a Great Team!!
 
 
Job Functions :
  • Make outgoing collection calls and/or email customers with past due balance. Or on accounts that are at risk of having their services interrupted due to non-payment and determining the reason. Arranging for collection or adjustment to correct errors in accounts.
  • Goal is to make at least 30 to 40 calls a day to keep accounts on track and follow up with promise to pay calls
  • Follow up on calls and provide copies of invoices as required
  • Perform credit evaluations for new or renewal business to determine credit worthiness
  • Process credit card payments on accounts and resolve questions and issues on accounts
  • Assist and train the sales department and office on how to utilize Equifax, set credit limits, and terms
  • Learn how to run reports -- credit hold report, negative balance, bill cycle summary, sales sheets, 10k aging, and aging reports
  • Run collection manager and highlight all customers that need to be contacted for payment before billing cycle processes.
  • Upload account information to outside collection's company as required

QUALIFICATIONS:

  • A minimum of 2 years of experience in the credit and collections field
  • Basic financial skills including knowledge of commonly used collections practices and procedures
  • Proficient in working on a PC, and competent in the use of Microsoft Office. Must be proficient in Excel, Outlook and Word
  • Ability to interact and communicate effectively, orally and in writing
  • Ability to multitask
  • Ability to adapt and deal with frequent changes in the work environment
  • Ability to react well under pressure and treats others with respect
  • Ability to identify and resolve problems in a timely manner
  • Balance team and individual responsibilities and help build a positive team spirit
  • Knowledge of Fair Credit Reporting Act
  • Excellent organizational skills
  • Waste Industry experience preferred
  • Ability to travel up to 25%

About the Company

W

Waste Pro