Budgeting, Customer Service Management, Customer Support/Service, Engineering Management, Grocery Stores, Human Resources Processes, On Call, Performance Management, Performance Reviews, Project Portfolio Management (PPM), Refrigeration, Safety/Work Safety, Team Lead/Manager, Technical Support, Technical Training, Time Management, Training/Teaching, Willing to Travel
Are you a Senior Refrigeration Engineer, looking for your next step into a Managing Engineer role? Or are you already a Managing Engineer within Refrigeration looking to join a strong and stable company within the Supermarket FM area? If so we have an opportunity for you. You will reside within Bromley, Croydon, Wimbledon or the surrounding areas and have proven supermarket refrigeration experience. You will be able to travel across a regional area within London.
At a Glance:
- Salary: £60,668 (including location allowance of £3,000 per annum)
- Up to 4% discretionary bonus scheme, subject to achievement of targets
- Overtime paid at time and a half
- Door-to-door pay
You will have responsibility for a team of Refrigeration Engineers to ensure that planned and reactive maintenance tasks are completed on-time and to budget. You will also be responsible for the call-out rota and ensure adequate and safe cover at all times.
- Supervise the team, being their daily point of contact, provide management support, guidance, training and development to colleagues to achieve a consistent and high level of customer service
- Provide technical support and training to your team of Refrigeration Engineers
- Control staffing on a day to day basis including management of an "on-call" rota
- Assist Area Support Manager with relevant HR processes including: completion of return to work forms; handling and reporting disciplinary incidents, holding performance review meetings and managing performance on a day to day basis for under-performing colleagues, scheduling holiday and absence cover, investigate, record and escalate any accidents or nears misses as directed by the Health & Safety Policy
- Provide technical support as required, e.g. advice regarding major operational issues and provide assistance for major incidents
- Assist the team in delivering high quality PPM work
- Work with Area Support Manager to deal with and make safe all Health & Safety related issues in own area and that of engineers, report and escalate as necessary, inclu
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Arcus Facilities Management