SOUTHCOAST HEALTH IS LOOKING FOR AN EXPERIENCED REFERRALS SPECIALIST FOR OUR CARDIOLOGY DEPT.
Provide support for providers that include care coordination for assigned patients, including information and referrals. Act as a liaison between South Coast and other health care providers in the community.
Qualifications:
- Ability to exercise professionalism in dealing with all levels of personnel, patients and patients' families.
- Ability to communicate clearly and concisely.
- Ability to work cooperatively as member of the medical office's team.
- Ability to respond to stressful/emergency situations in a calm and effective manner.
- Knowledge of Medical Terminology.
- Knowledge of clinic policies and procedures related to referrals.
Responsibilities:
- Works in conjunction with the department to ensure daily and monthly tasks are completed timely and efficiently.
- Obtain referral orders/information from clinical staff or providers.
- Schedule referral appointments within 2-3 business days for appointments and document necessary notes.
- Run tracking reports weekly/monthly to ensure that Quality Assurance goals are met.
- Maintain communication with clinical staff for no shows/refusal appointments.
- Performs or assists with other special projects as assigned by Supervisor.
- Complies with all HIPAA regulations.
Education/ Experience:
High school diploma or equivalent. Minimum of one year experience in medical office. Computer experience.
Benefits:
Health, HSA/FSA, dental, vision, life, long term disability, 401(K) with employer contribution, supplemental insurance policies. PTO, holidays, and bereavement leave.
DFW, EOE, MFVD.