Florida Medical Clinic Orlando Health
Job Title: Referral Specialist
Full Time: Monday - Friday, 8:00 AM to 5:00 PM
Department: Vasculary Surgery
Location: Must be able to travel to Wesley Chapel and Zephyhills.
Job Summary: The initial contact of each new patient.
Why is Florida Medical Clinic Orlando Health your best place to work?
Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
Financial & Retirement – Up to 5% employer match on retirement contributions.
Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.
Essential Functions
• Completes registration and obtains insurance authorization for new patients, diagnostic testing and for hospital admissions.
• Ensures financial information and insurance has been verified.
• Updates patient insurance information in billing systems as needed
• Initiates the referral and authorization process for all services and visits.
• Works closely with nursing and medical staff to facilitate optimal patient care.
• Communicates with the scheduling department to verify each patient’s insurance requirements have been satisfied for upcoming appointments.
• Coordinates with other departments as needed to facilitate patient’s visit.
• Provides patient with referral information for other physicians and facilities.
• Communicates effectively with all internal and external customers – PCP, Patient, clinical departments, etc. in order to obtain the required authorization needed for each service.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions
• Assumes responsibility for professional development and education.
Education/Training
High school graduate or equivalent education.
Experience
One (1) year of retail, customer service or health care.
At Florida Medical Clinic, your life is our specialty. Our team of compassionate, experienced physicians offers a comprehensive range of healthcare services. By specializing in everything from family practice and internal medicine services to cardiology, gastroenterology, sports medicine, plastic surgery, and beyond, all within a single, clinically integrated network, our team streamlines every aspect of your health care. There’s only one name you’ll need to remember for all of your medical needs: Florida Medical Clinic.
What Does FMC have to offer its employees?
We offer a wide choice of compensation and benefit programs that are among the best. From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.
We are also a company that strongly believes in giving back to the community in which we live and work. The Florida Medical Clinic Foundation of Caring supports individuals, children and families in need. The foundation has invested $2 million and 1,000s of volunteer hours in helping children, families and those in need.