Referral Specialist - TGMG Babcock Ranch

Tampa General Hospital

Fort Myers, FL

JOB DETAILS
SALARY
SKILLS
Customer Support/Service, Fax Machines, Health Science, Healthcare Customer Service, High School Diploma, Hospital, Insurance, Medical Records, Medical Terminology, Patient Assessment, Patient Registration
LOCATION
Fort Myers, FL
POSTED
1 day ago
Referral Specialist - TGMG Babcock Ranch

The Referral Specialist's primary role is to provide excellent customer service to physicians and patients referred for appointments or services at or from Tampa General Hospital (or a related company). The referrals specialist assists patients and providers with scheduling provider-referred appointments within the health system or facilitating connections to outside groups at provider direction or based upon patient preference. The referral specialist obtains or facilitates authorizations and may support the practice with non-referral work including patient registration, appointment scheduling, and check-in/out if working in a clinic. Essential functions include: processing and tracking patient referrals, facilitating transfer of medical records, identifying and routing patient appointment information to the correct recipient, creating, modifying, and canceling appointments, obtaining authorizations of referrals as required, corresponding with providers and patients, and indexing faxes. This role supports our TGMG Babcock Ranch clinic in the Fort Myers area.

Qualifications:

  • Education: High School Diploma or GED
  • Work Experience: 2 years experience in healthcare customer service
  • Technical Knowledge, Skills, and Abilities: Patient Registration, Insurance authorization and referrals, Patient Scheduling, Medical Terminology, Customer Service & Communication, Document indexing/filing

Primary Location: Babcock Ranch

Other Locations: Fort Myers

Work Locations: Babcock Ranch 42040 Cypress Pkwy Babcock Ranch 33982

Eligible for Remote Work: On Site

Job: Ambulatory

Organization: Florida Health Sciences Center Tampa General Hospital

Schedule: Full-time

Scheduled Days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Shift: Day Job

Job Type: On Site

Shift Hours: Varies

Minimum Salary: 34,091.20

About the Company

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Tampa General Hospital