Join our team as a Referral Specialist at Miramar Health Center in Kennewick, WA!
Referral Specialists play a vital role in helping patients access the specialty and follow‑up services they need. This role supports continuity of care by ensuring referrals are processed accurately and in a timely manner while serving as a key communication link between patients, providers, and internal and external healthcare partners. This role helps reduce barriers to care and supports smooth clinic operations.
Be part of a healthcare organization that believes in making a difference beyond medical care! We''''ve transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services, including medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.
We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families!
Position Highlights:
1.0 FTE (40 hours per week)
$19.39-$23.76/hour DOE with the ability to go higher for highly experienced candidates
Additional pay for your bilingual skills, paid on hours worked
100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine
Profit sharing & 403(b) retirement plan available
Generous PTO, 8 paid holidays, and much more!
What You'll Do:
Manage referral work queues to ensure timely processing and completion
Coordinate internal and external patient referrals and schedule follow‑up appointments as needed
Assist with insurance authorizations and ensure required documentation is complete and accurate
Maintain referral tracking by linking chart notes, correspondence, and follow‑up documentation
Communicate with patients, providers, and referral facilities via phone, email, and fax
Provide patients with instructions, educational materials, and translated resources as appropriate
Perform other duties as assigned
Qualifications:
High School Diploma or GED
One year of experience working in an office setting, preferably in a medical or dental environment
Bilingual (English/Spanish) speaking skills required at a level 9
Experience using Epic or other electronic health record systems preferred
Ability to prioritize tasks and work efficiently in a fast‑paced setting
Strong communication, organizational, and interpersonal skills
Ability to learn and use medical terminology
Our Mission Statement
"Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being."
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.
Visit our website at www.yvfwc.com to learn more about our organization!
Yakima Valley Farm Workers Clinic serves over 120,000 people across 27 clinics and programs in two states. We have expanded medical care to include dental, orthodontia, nutritional counseling, autism screening, and behavioral health. We also offer community programs that offer assistance with employment and training, afterschool education, rental and shelter assistance, energy assistance, weatherization, HIV and AIDS counseling and testing, home visits, tobacco cessation, and three mobile medical/dental clinics.
Our mission celebrates diversity. We are committed to equal opportunity employment.